Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Adam

Summary

Passionate dance student seeking engaging and flexible casual opportunities. Possessing a strong background in diverse roles including barista, bar, sales, and cleaning, I bring a versatile skill set to contribute effectively.

Overview

2
2
years of professional experience

Work History

Cleaner

Kristy's Kleaning
09.2023 - 12.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Sales Professional

Angus & Coote
12.2022 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Bar and Bistro Attendant

ALH Group
12.2021 - 12.2022
  • Managed multiple tasks in high-volume environment.
  • Greeted customers with smile and provided helpful suggestions.
  • Cleaned and maintained dining area and condiment stations.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed sales transactions using POS system.
  • Processed customer orders and accurately entered into order system.
  • Reconciled cash drawer and corrected any errors.

Education

Bachelor of Arts - Dance

Queensland University of Technology
Brisbane, QLD
01.2026

Tertiary Preparation Program -

University of Southern Queensland
Toowoomba, QLD
11.2023

Skills

  • Attention to Detail
  • Complaint Handling
  • Product Knowledge
  • Computer Proficiency
  • Problem Solving
  • Sales Techniques

Timeline

Cleaner

Kristy's Kleaning
09.2023 - 12.2023

Sales Professional

Angus & Coote
12.2022 - 08.2023

Bar and Bistro Attendant

ALH Group
12.2021 - 12.2022

Bachelor of Arts - Dance

Queensland University of Technology

Tertiary Preparation Program -

University of Southern Queensland

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Sophie Adam