Sophie Adams
Banksia Grove,WA
Summary
Friendly Fast Food Worker offering 1 years total of experience in customer service roles who enjoys working in fast paced environments. The skills i will bring are providing excellent customer service to ensure customers are happy with their experience at our store, people and communication skills, quick problem solving skills to prevent conflict and performing safe handling processes, sales transactions and I'm focused on greeting all customers positively.
Overview
7
7
years of professional experience
Work History
Crew Member
Chicken Treat
Banksia Grove, WA
11.2020 - Current
- Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
- Took orders, prepared meals and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Maintained fast speed of service, especially during rush times.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Crew Member
McDonalds
Banksia Grove, WA
12.2018 - 06.2019
- Worked front counter, drive-thru and other areas as needed.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Checked completed orders for accuracy and bagged meals for easy carrying.
Education
High School Diploma -
Joseph Banks Secondary College
Perth, WA09.2021
Skills
Safe Food Handling
- Cash Handling
- Multitasking and Organization
- Time Management and Prioritization
- Payment Processing
- Customer Service
Hobbies
Volunteer at animal rescue (SAFE)
Gym
Baking
Travelling
Timeline
Crew Member
Chicken Treat
11.2020 - Current
Crew Member
McDonalds
12.2018 - 06.2019
High School Diploma -
Joseph Banks Secondary College