Sophie Anderson
Perth,Scarborough
Summary
Dedicated and detail-oriented professional with a proven track record in delivering impeccable customer service. I prioritise building strong relationships with clients and ensuring their satisfaction. Trusted by colleagues and supervisors for meeting deadlines and effectively managing time. I excel at multitasking and prioritising tasks to maximise productivity and consistently deliver exceptional results.
Overview
8
8
years of professional experience
Work History
Extended Maternity Cover
Starcrest Seafoods Ltd
05.2022 - 07.2024
- My duties here included customer communication by both phone and email, order taking, order processing, stock control, invoicing and accounts
- I have used Word, Excel, Input invoicing system
- Compiled regularly the records of the business transactions and the activities being held in the establishment, including managing debtor and creditors accounts within agreed credit allowance terms
- Retrieved data of the business for cross-reference purposes
- My responsibilities included credit control of all customer accounts via bank transfers, visa payments over the telephone and managing direct debits and allocating to the right business accounts
Bar Attendant
Bay Bush Bar and Takeaway
01.2016 - 06.2024
- I have worked part-time in my family’s Bar and Takeaway since 2016
- Here I worked both behind the bar and in the takeaway
- My responsibilities included neatly setting tables, delivering food and beverage orders within established timeframes, serving as backup for bartenders, changing bar kegs, maintaining bar stocks, replenishing daily as needed, dealing with customers in a kind hospitable manner, serving behind the bar, setting up for parties, cooking for Party Food taking into account HACCP precautions, waitressing, and cleaning all of the Bar Premises on a daily basis.
B&B House Keeping
Laburum House
01.2016 - 06.2024
- I work here on Saturday Mornings, doing weekly changeover and house clean for the new tenants coming in the following week
- I’m in charge of making sure the property is clean and passes all the relevant checks.
- Training new staff members in all aspects of housekeeping, ensuring they adhere to all areas of health and safety standards
- meticulous professional housekeeper and maintenance worker adept at organizing, arranging, and cleaning public spaces to provide guests with pristine and inviting public spaces.
- Collaborative and communicative when working as a team to accomplish tasks related to upkeep of the property
Education
Abbey Vocational School
Donegal Town, Co. Donegal 07.2021
Skills
- Word
- Excel
- Outlook
- Procure Wizard Pricing system
- Trojan invoicing system
- Input invoicing system
Personal Information
Date of Birth: 08/13/2004
References
- Marie Rooney, Starcrest Seafoods Ltd, The Mullins, Old Laghey Road, Co Donegal, 0749721092, info@starcrestseafoods.ie
- Stephen Anderson, Bay Bush Bar, Main Street, Ballintra, Co Donegal, 0866791195
Timeline
Extended Maternity Cover
Starcrest Seafoods Ltd
05.2022 - 07.2024
Bar Attendant
Bay Bush Bar and Takeaway
01.2016 - 06.2024
B&B House Keeping
Laburum House
01.2016 - 06.2024
Abbey Vocational School
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