Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sophie Argent

Burleigh Heads,Australia

Summary

Professional, well presented, hardworking and offering to be a long term team member. I pride myself on being a honest, reliable and friendly individual with a vibrant personality. I enjoy connecting and forming customer relationships and always looking for ways to challenge myself.

Overview

12
12
years of professional experience

Work History

Retail Manager/Stock Controller

Hope Island 7 Day Amcal Pharmacy
08.2021 - Current
  • Control inventory/loss prevention
  • Conducting stock take procedures
  • Manage day-to-day operations and ensuring all staff have completed required tasks
  • Managing inventory and maintain product availability
  • Forecasting supply and demand to avoid overstocking and unavailability
  • Placing and receiving orders and checking against invoices/inventory records
  • Maintaining accurate data entry
  • Meeting with sales representatives
  • Communicating with internal and external suppliers and wholesalers
  • Creating reports and using this as a tool to analyse performance and troubleshoot discrepancies
  • Handling customer complaints
  • Continuously seeking out new suppliers to be on top of current trends
  • Hire and train staff
  • Motivating and leading the team
  • Conducting regular team meetings and employee performance reviews
  • Preparing promotions and arranging promotional displays and materials
  • Assisting customers and providing advice
  • Managing customer accounts and maintaining financial records
  • Maintaining store appearance
  • Ability to work unsupervised or in a team environment
  • Handle telephone and email queries
  • Assist with the dispensing and preparation of medication
  • Learning new computer software and programs
  • Quartly goal setting to ensure we are on track and to ensure we are remaining committed to our core values.
  • Organising events and involving the community
  • Ensure compliance with health and safety regulations

Senior Pharmacy Technician

HPS Pharmacies (Gold Coast Private Hospital)
07.2020 - 08.2021
  • Attend to customers and clients
  • Dispense medications in line with legal and professional requirements
  • Maintain/Order hospital imprest stock for23 wards and for Pacific Private Day Hospital
  • Purchasing duties (When our purchasing officer is away)
  • Ordering stock for the pharmacy
  • Adhering to the company purchasing policy and brand compliance
  • Delivery of medications to wards/hospitals
  • Handles telephone queries
  • Handle customer account queries
  • Stock take procedures
  • Accurate invoicing and receipting medication orders
  • Assist the pharmacist to dispense, label and prepare medication off hospital charts or prescriptions
  • Ability to work in a team environment or unsupervised
  • Learning new pharmacy software/dispensary system
  • Advanced product knowledge and medical terminology
  • Liaising with a broad range of different companies and wholesalers
  • Liaising with hospital staff to ensure timely supply of medications

Pharmacy Assistant

Chemist Warehouse Southport Brickworks Centre
09.2019 - 07.2020
  • Dispensing prescriptions
  • Correct labelling of prescriptions
  • Providing exceptional customer service
  • Ability to work as a team as well as unsupervised
  • Stock take procedures
  • Taking in and giving out prescriptions
  • Experience in using Chemist Warehouse’s own dispensary system
  • Advanced pharmacy product knowledge
  • Setting up displays for catalogue promotions
  • Filing and sorting out the claim every month
  • Working with and alongside the pharmacist to ensure the best outcome for each patient
  • Managing stock levels

Pharmacy Assistant

Amcal Max Devonport
12.2014 - 08.2019
  • Providing exceptional customer service
  • Office and administration duties
  • Advanced pharmacy product knowledge
  • Dispensing prescriptions
  • Correct labelling of prescriptions
  • Have used LOTS and Z dispensing programs
  • Stock take procedures
  • Meeting with sales representatives
  • Reconciling stock orders
  • Ordering stock/managing stock levels
  • Complying with a stock and sales budget
  • Reconciling/balancing cash drawers and completing the daily banking
  • Ability to work as a team as well as unsupervised
  • Packing Dose Administration Aids

Sandwich Artist

Subway
04.2013 - 11.2014
  • Providing excellent customer Service
  • Food preparation
  • Working as part of a team
  • Ability to also take initiative/work by yourself
  • Working in a fast-paced environment

Education

Don College
Don, TAS
12-2014

Devonport High School
Devonport, TAS
12-2013

Devonport Primary School
Devonport, TAS
12-2009

Skills

  • Self-motivated, conscientious, enthusiastic and reliable with a strong work ethic and desire to succeed
  • Flexible team member with a supportive and approachable manner
  • Strong organisational/Time management skills with ability to use initiative, manage own time effectively, prioritise tasks and work under pressure
  • Well presented with excellent interpersonal skills and the ability to communicate effectively at all levels
  • Devoted to learning and to learn quickly
  • Team player as well as working unsupervised
  • Phone etiquette skills
  • Strong ability to work under strict time frames
  • Exceptional customer service
  • Strong written, oral and interpersonal skills

Accomplishments

  • Full Tasmanian Driver’s License
  • Certificate III in Community Pharmacy (2017)
  • Certificate IV in Community Pharmacy – Dispensary (2020)

Timeline

Retail Manager/Stock Controller

Hope Island 7 Day Amcal Pharmacy
08.2021 - Current

Senior Pharmacy Technician

HPS Pharmacies (Gold Coast Private Hospital)
07.2020 - 08.2021

Pharmacy Assistant

Chemist Warehouse Southport Brickworks Centre
09.2019 - 07.2020

Pharmacy Assistant

Amcal Max Devonport
12.2014 - 08.2019

Sandwich Artist

Subway
04.2013 - 11.2014

Don College

Devonport High School

Devonport Primary School

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Sophie Argent