Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Backhouse

Wagga Wagga,NSW

Summary

I am analytical and strategic with excellent problem solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant

Junee Hospital
02.2021 - 05.2022
  • Improved patient satisfaction by efficiently responding to call lights and addressing individual needs
  • Ensured patient safety by closely monitoring and reporting changes in health status to nursing staff
  • Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients
  • Facilitated safe transfers and ambulation, promoting increased mobility among residents
  • Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient
  • Participated in ongoing training opportunities, staying up-to-date on best practices within the nursing assistant field
  • Responded to patient requests for supplies and personal comfort items such as extra blankets
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
  • Documented patient information and care activities in electronic health record.

Support Worker

Uniting Care
05.2020 - 10.2020
  • Uniting Care
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities
  • Established trusting relationships with clients and their families through empathetic communication and active listening
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing
  • Delivered compassionate end-of-life care for terminally ill clients, ensuring comfort measures were in place during final stages of life
  • Participated in interdisciplinary team meetings to coordinate care for clients.

Care service employee

Southern Cross Care
Cootamundra
11.2019 - 04.2020
  • Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills
  • Efficiently managed time and resources to ensure timely completion of tasks and responsibilities
  • Maintained accurate records, ensuring proper documentation of patient information and care interventions provided
  • Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions
  • Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike
  • Developed trusting relationships with patients through active listening skills, genuine compassion, and consistent follow-through on commitments made during conversations
  • Supported patients'' physical needs by assisting them with daily living tasks such as bathing, dressing, grooming, eating, mobility assistance along with other similar tasks
  • Collaborated closely with registered nurses while providing direct care which contributed towards better clinical decision-making processes resulting in improved care outcomes.

Kitchen Hand

Guild
Canberra
01.2017 - 01.2018
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Managed time to juggle multiple tasks simultaneously with ease
  • Transported food items from storage areas to kitchen for prepping
  • Cleaned and maintained work areas, equipment and utensils
  • Loaded dishes, glasses and tableware into dishwashing machines
  • Removed trash and cleaned kitchen garbage containers.

Operating Room Assistant

Murrumbidgee Local Health District
Wagga Wagga, NSW
03.2023
  • Improved patient safety by efficiently preparing operating rooms and ensuring a sterile environment
  • Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries
  • Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting
  • Prepared patients for surgery and transported patients to and from operating room
  • Assisted with transfer of patients from recovery room to operating room, providing care and support
  • Effectively communicated with colleagues and patients, ensuring clear understanding of tasks and expectations.

Education

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TAFE
11.2019

Skills

  • Motivational attitude
  • Empathy and compassion
  • Time management capabilities
  • Medical terminology understanding
  • Organizational skills
  • Team collaboration abilities
  • Infection control protocols
  • Interpersonal relationship building
  • Patient safety prioritization
  • Adaptable under pressure
  • Computer literacy
  • Decision-making abilities
  • Strong communication skills

Certification

  • Certificate 3 – Health service assistant completed July 2019
  • Year 10-12 Certificate AVAILABILITY Monday – Friday 8:30am – 5:30pm

Timeline

Operating Room Assistant

Murrumbidgee Local Health District
03.2023

Assistant

Junee Hospital
02.2021 - 05.2022

Support Worker

Uniting Care
05.2020 - 10.2020

Care service employee

Southern Cross Care
11.2019 - 04.2020

Kitchen Hand

Guild
01.2017 - 01.2018

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TAFE

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Sophie Backhouse