Sophie Barham
Brighton,VIC
Summary
Friendly and hard working employee with a warm bubbly personality! Motivated individual with exceptional communication skills, providing outstanding customer service in all areas.
Currently looking for Casual/Part time work.
Date of Birth: 05/03/2004 (Age 20)
Overview
6
6
years of professional experience
1
1
Certification
Work History
Party Host
Fizz Kidz
12.2023 - Current
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Kept track of allergies and dietary restrictions, verifying that correct meals and snacks were given to each child.
Christmas Elf
The Real Santa
12.2022 - Current
- Working as a Christmas elf entertaining children during photos with Santa, in parades, at movie nights and around shopping centres.
- Navigated through large crowds to sign autographs or pose for pictures at guest request.
Waitress/Bartender
Deux Soeurs Resturant
06.2022 - 12.2023
- Working behind the bar making cocktails and serving fine wine, bringing out food, clearing tables, taking orders, working with zones, processing payment and delivering bills, charging tabs to hotel rooms.
- Greeted new customers, discussed specials, and took drink orders.
- Use of complex POS system
Kid's Soccer Coach
Little Kickers
11.2022 - 03.2023
- Teaching young kids soccer, running sessions, managing groups of up to 10 kids under 5 years of age, working in a partnership with another coach.
Team Member
Grill'd
01.2020 - 02.2021
- Working in a team environment of 10+ people, making burgers and chips, bringing out orders, taking orders, answering phones, handling customer complaints, and training new employees.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Junior
DOGUE Brighton
01.2018 - 01.2020
- Duties involved managing dogs' playtime, basic grooming, organising pick ups and drop offs, ensuring each dog is individually tended to.
- Enhanced dog socialization by implementing daily group play sessions and activities.
- Fostered strong relationships with clients by providing exceptional customer service, ensuring trust in the quality of care for their pets.
- Provided attentive care to each dog, addressing their individual needs and preferences.
Education
Carey Grammar school
Wenona college
Haileybury college
Bachelor of Early Childhood And Primary Education - Education
Deakin University
Melbourne 12.2028
High School Diploma -
St. Leonards College
Melbourne 12.2022
Skills
- Teamwork and Collaboration
- Customer Service
- Food safety understanding
- Point of sale operation
- Daily specials memorization
- Wine service
- Dependable and Responsible
- Excellent Communication
- Organizational Skills
- Calm Under Pressure
- High-volume dining
- Time Management
Volunteer Experience
- Brigidine Asylum Seeker Project, 2016-2022, Supporting a family seeking asylum in Australia, teaching them English and helping them get settled and accustomed to a new culture.
- Katandra special school, 2019, Community service work with children with special needs.
- Lennie's van, 2018-2022, A program before school which involves making breakfast and packing school lunches for residents of housing estates.
- Senior social action group, 2020, Participation in active bystander training.
References
- Jack Chen, 0433 576 495
- Michelle Fonseca, 0419 661 121
Certification
- Responsible Service of Alcohol (RSA) Certification, Liquor Control Victoria - Valid from 31st March 2023 - 31st March 2026
- Provide First Aid in an education and care setting, Life Saving First Aid - Valid until 22nd April 2027
- Animal First Aid Training, Pet Professionals Australia - Issued September 2020
Timeline
Party Host
Fizz Kidz
12.2023 - Current
Christmas Elf
The Real Santa
12.2022 - Current
Kid's Soccer Coach
Little Kickers
11.2022 - 03.2023
Waitress/Bartender
Deux Soeurs Resturant
06.2022 - 12.2023
Team Member
Grill'd
01.2020 - 02.2021
Junior
DOGUE Brighton
01.2018 - 01.2020
Carey Grammar school
Wenona college
Haileybury college
Bachelor of Early Childhood And Primary Education - Education
Deakin University
High School Diploma -
St. Leonards College
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