Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Barrie

Doncaster,VIC

Summary

Product Implementation Specialist with proven experience in the coordination, assessment, and implementation of customer-integrated IT solutions. Skilled in end-to-end technology solution delivery, technical project management, and stakeholder engagement. Demonstrated ability to work with vendors, technical teams, and business stakeholders to deliver technology projects aligned with strategic objectives. Strong leadership, communication, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Application Support Specialist

LinkSafe
Ringwood, VIC
06.2023 - 05.2025
  • Coordinated and implemented customer-integrated IT solutions, ensuring successful end-to-end delivery of technology platforms.
  • Worked closely with Solution Architects and Project Managers to deliver complex technology solutions, including product, platform, migration, and integration projects.
  • Built and configured client modules (prequalification, induction, visitor management) using SQL, HTML, and CSS.
  • Managed vendor relationships, driving technical outcomes and ensuring high-quality project delivery.
  • Provided Level 3 technical support, resolving technical issues and optimizing platform performance.
  • Conducted risk management, issue resolution, and maintained project governance and documentation.
  • Delivered system training and ongoing support, ensuring customer satisfaction and business value.

Operations Administrator

Applied Interiors
Port Melbourne, VIC
03.2023 - 06.2023
  • Supported project scheduling and resource coordination for technology and business teams.
  • Assisted with website updates and branding to align with project goals.
  • Processed and tracked material and equipment orders to support project delivery.

Operations Administrator

Holcim
Hawthorn, VIC
06.2016 - 07.2022
  • Managed SAP workflows, stock error resolution, and project documentation.
  • Coordinated with vendors and third-party contractors to support technology and operations projects.
  • Processed orders for materials, equipment, and services, ensuring timely delivery.

Education

Bachelor of Arts - Fine Arts

Massey University
Wellington, New Zealand
11-2011

Skills

  • Project management
  • Vendor management
  • SQL programming
  • HTML development
  • CSS styling
  • Technical support

Timeline

Application Support Specialist

LinkSafe
06.2023 - 05.2025

Operations Administrator

Applied Interiors
03.2023 - 06.2023

Operations Administrator

Holcim
06.2016 - 07.2022

Bachelor of Arts - Fine Arts

Massey University

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