Skilled in fostering positive environments and enhancing team productivity. Excelled in maintaining high safety standards, showcasing a commitment to excellence and a strong ability to learn and adapt. Motivated and reliable team player with an open mindset willing to approach new tasks.
• Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
• Guaranteed high levels of customer satisfaction through friendly, helpful and polite customer service.
• Gained responsibility of opening and closing the shop and taking on management roles for said days after demonstrating my responsibility and reliability to management.
• Resolved customer complaints using problem-solving skills.
•Managed efficient work flows by creating effective schedules and delegating work based on personnel strengths and knowledge.
• White card
• Traffic controller
• Implement traffic control plans
• QQI Level 5 Applied Social Studies
• QQI Level 6 Social and Vocational Integration