Sophie Brooks

• Cleaned and sanitised dental tools and equipment, treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitised trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Successfully assisted dentists by performing four-handed dentistry and other chair-side duties.
• Performed chair-side duties for general dentistry, endo procedures, general and major oral surgery's.
• Scheduled appointments for new and existing customers. Taking Eftpos/ HICAPS payments.
• Informing patients of procedures and policies
• Updated office policies and procedures manual, ensuring compliance and up-to-date guidelines.
• Ensured welcoming environment for visitors, contributing to positive first impressions.
• Resolved issues/ questions through active listening and open-ended questioning, escalating major problems to manager.

• Cleaned and sanitised dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Performed chair-side duties for general dentistry, restorative, endo procedures, general and major oral surgery's.
• Maintained dental supply by checking stock to determine inventory levels and placing orders for supplies.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilised rooms and prepped equipment and instruments for 10+ procedures daily.
• Explained treatment procedures and instructed patients on home care guidelines.
• Assisted dentists by handing appropriate tools and supplies needed for procedures.
• Scheduled appointments for new and existing customers. Taking Eftpos/ HICAPS payments.

• Maintained a clean and sterile work environment to prevent cross-contamination and infection.

• Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilised instruments.

• Performed general chair-side duties for general dentistry, endo procedures, and oral surgeries

• Scheduling appointments for new and existing customers. Taking Eftpos/ HICAPS payments, answering phones.

• Maintained dental supply by checking stock to determine inventory levels and placing orders for supplies for 5 operating treatment rooms per day.

• Cleaned and Sterilised instruments and equipment for 5 operating treatment rooms per day.

• Excels at working in a team environment.

• Sold food and beverages to players and professionally mediated gaming disputes to maintain high customer satisfaction.
• Served Beverages / food tray service to all customers.
• Built excellent relationships with guests to achieve repeat business.
• Excels at working in team environment.
• Provided excellent service and attention to customers.
• General cleaning duties.

• Observed animals and conducted examinations to identify signs of injury, illness or disease.
• Admitted patient, conducted pre-operational and post operational care.
• Answered phone calls / Scheduled patient appointments.
• Kept cages, kennels, play yards and grooming areas neat and sanitized.
• Prepared instruments, assisted in procedures such as tooth extractions, used autoclave for instruments.

• Sold food and made beverages such as (cocktails).
• Ability to work under pressure at a fast pace to maintain high customer satisfaction.
• Cleaned and inspected food preparation areas for safe and sanitary practices.
• Built excellent relationships with guests to achieve repeat business.
• Excels at working in a team environment.
• Provided excellent service and attention to customers.

• Performed cash handling duties, provided change and balanced money at end of shift.
• Welcomed and greeted customers and provided excellent customer service
• Maintained clean and safe work environment
• Sold food and beverages to customers.
• Answered phone calls / made bookings.
• Operated gaming equipment, inspected cards and monitored play.
• Provided excellent service and attention to customers when face-to-face orthrough phone conversations.
• General cleaning duties.