Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Carroll

Kahibah,NSW

Summary

Experienced with customer service and sales support. Utilises strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Priceline Pharmacy
04.2022 - Current
  • Kept sales counter and related areas clean, neat and organised.
  • Answered telephones and provided information about stock availability, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance, offering detailed product knowledge and comparisons.
  • Demonstrated professionalism and empathy when handling sensitive customer situations, preserving confidentiality at all times.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed efficient cash register operations processing transactions accurately while maintaining a high level of customer service.

Education

High School Diploma -

St Mary's Catholic College
Gateshead, NSW
01-2024

Skills

  • Cash handling
  • Goal oriented
  • Customer needs assessment
  • Team collaboration
  • Reliable and responsible
  • Attention to detail
  • Safety and cleanliness standards
  • Stock management
  • Adaptable and flexible
  • Engaging with diverse customers

Timeline

Sales Assistant

Priceline Pharmacy
04.2022 - Current

High School Diploma -

St Mary's Catholic College

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Sophie Carroll