Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

SOPHIE COX

Success,Australia

Summary

Results-driven professional with significant expertise in team leadership and administration. Demonstrated ability in coaching, event coordination, and problem-solving, fostering strong relationships and optimizing scheduling processes. Consistently achieves high-quality outcomes across various projects. Committed to ongoing learning and skill development to enhance team performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

COACH

TNT ALL STARS
01.2023 - Current
  • Provided guidance and support to clients in overcoming obstacles and achieving success.
  • Adapted coaching methods based on individual needs and preferences of clients.
  • Built effective teams through motivation and coaching techniques.
  • Provided leadership for team members through coaching, mentoring, training, performance management reviews, and disciplinary action when necessary.
  • Collaborated with other coaching staff members to develop strategies and tactics for upcoming competitions.

BIRTHDAYS COORDINATOR

TNT ALL STARS
01.2023 - 01.2025
  • Set-up venues prior to event start times; oversaw clean-up following event completion.
  • Designed promotional materials such as posters, flyers and brochures for advertising services offered.
  • Responded promptly to customer inquiries via phone, email or other methods of communication.
  • Handled all administrative tasks associated with planning events including creating contracts, invoices and payment records.
  • Recruited and managed staff members such as DJs, photographers and entertainers.
  • Maintained inventory of supplies used in coordinating events; purchased additional items when necessary.
  • Organized event details such as catering, decorations, entertainment and activities in a timely manner.

Administrative Assistant

TNT Allstars
Booragoon , Western Australia
01.2021 - 12.2022
  • Organized filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
  • Greeted visitors professionally, directing inquiries to appropriate personnel.
  • Provided administrative support to executive team, scheduling meetings and managing calendars.
  • Assisted in planning special events by coordinating catering, securing venues, and ordering promotional materials.
  • Maintained office supplies inventory by assessing stock levels regularly.
  • Managed incoming calls, providing information or transferring callers as needed.

CIT

TNT ALL STARS
01.2020 - 12.2022
  • Focused on learning new skills and staying updated with industry changes.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

SERVICE MEMBER

COLES KARDINYA
01.2021 - 06.2022
  • Ensured the checkout area was clean, organized, and well-stocked at all times.
  • Performed bagging and stocking duties as needed.
  • Assisted customers with locating merchandise in the store if requested.
  • Processed credit and debit card payments with accuracy and efficiency.
  • Scanned barcodes on items quickly and accurately while maintaining speed standards.
  • Accurately operated cash registers to process customer transactions.
  • Greeted each customer in a friendly manner and thanked them upon completion of transaction.
  • Assisted management team in training new checkout operators on register operations.
  • Demonstrated excellent customer service skills while assisting customers.

CREW MEMBER

TROPICAL TWIST
03.2020 - 07.2021
  • Decorated and performed planning duties to host birthday parties.
  • Exhibited strong communication skills when addressing inquiries from guests.
  • Provided timely assistance to any guest requests or concerns during the party.
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
  • Washed dishes, glassware, and flatware by hand or with industrial dishwasher.
  • Displayed excellent teamwork skills while working with other kitchen staff members to complete tasks efficiently.
  • Cleaned kitchen floors by regularly sweeping, mopping and removing spills.

Education

YEAR 12 -

APPLECROSS SENIOR HIGH SCHOOL
11.2022

Certificate II in Retail Cosmetics -

SOUTH METROPOLITAN TAFE
Bibra Lake, WA
12.2021

Skills

  • Team collaboration
  • Problem solving
  • Relationship building
  • Group leadership
  • Coaching and mentoring
  • Team motivation
  • Interpersonal skills
  • Motivational strategies
  • Effective communication
  • Event coordination
  • Customer service excellence
  • Strategic planning
  • Inventory control
  • Documentation management

Certification

  • Certificate II in Hospitality
  • Responsible Service of Alcohol certification

Activities

  • Babysitting on and off, which has helped me develop strong responsibility, time management, and communication skills.
  • Volunteered at the Perth Royal Show in both 2019 and 2020, gaining valuable experience in public engagement and event support.
  • Completed my workplace learning program at TNT All Stars, which gave me valuable insight into the behind-the-scenes operations of running a small business, including administration, customer service, and event coordination.

Timeline

COACH

TNT ALL STARS
01.2023 - Current

BIRTHDAYS COORDINATOR

TNT ALL STARS
01.2023 - 01.2025

Administrative Assistant

TNT Allstars
01.2021 - 12.2022

SERVICE MEMBER

COLES KARDINYA
01.2021 - 06.2022

CREW MEMBER

TROPICAL TWIST
03.2020 - 07.2021

CIT

TNT ALL STARS
01.2020 - 12.2022

YEAR 12 -

APPLECROSS SENIOR HIGH SCHOOL

Certificate II in Retail Cosmetics -

SOUTH METROPOLITAN TAFE

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