Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Sophie Dalla Riva

Melbourne,VIC

Summary

Committed graduate of a Diploma in Community Services, with experience in a variety of different service roles. Known for high productivity, strong leadership, and the desire to use interpersonal skills within the sector. Excel in communication, teamwork, adaptability, and fostering a supportive and empowering working environment. I am consitent and committed to engaging with vulnerable clients using a person-centred approach, and engage with diverse communities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cook Grade 2

The Fox Hotel
Collingwood, VIC
07.2022 - Current
  • Preparing food for service times to a high standard, engaging with customers, maintaining a clean working environment, organizing and inspecting the kitchen for sanitary conditions, prioritizing tasks, and receiving and managing deliveries.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Youth Worker / Community Programs (Student)

Your Community Health
Reservoir, Vic
09.2024 - 02.2025
  • Provided emotional support and guidance to youths in difficult situations.
  • Participated in regular meetings with staff members to discuss program goals and objectives.
  • Developed positive relationships with clients by providing encouragement and support.
  • Performed outreach activities within the school community to increase awareness about available counseling services.

Kitchen Attendant

Delmont Private Hospital
Glen Iris , Vic
01.2022 - 06.2022
  • Working with vulnerable people who are voluntarily and involuntarily staying within the in-patient facility.
  • Kept supplies in sufficient stock by assessing inventory levels, and reporting lower stock items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.

Housekeeper

Silk Hospitality, Crown Towers
Soutbank, VIC
10.2021 - 02.2022
  • Maintained high cleaning standards for hotel rooms, ensuring guest satisfaction.
  • Engaged with hotel guests, addressing needs and providing assistance.
  • Exhibited punctuality and organization in all tasks.
  • Presented a professional appearance while remaining approachable to guests.

Education

Diploma - Community Services

RMIT University
Melbourne, VIC
06-2025

High School Diploma -

Methodist Ladies College
Kew, VIC
12-2021

Skills

  • Community outreach
  • Team collaboration
  • Trauma-informed approaches
  • Supportive and approachable
  • Enthusiastic
  • Empowerment techniques
  • Flexible and adaptable
  • Excellent communication

Certification

  • Diploma of community services
  • P2 driver's license
  • Working with children's check
  • National criminal history police check credentials

Affiliations

  • Completion of grade 6 Trinity Pop and Rock guitar exams
  • Volunteering at diverse community music events
  • Hosted a radio show on SYN FM from 2019 to 2021

References

References available upon request.

Timeline

Youth Worker / Community Programs (Student)

Your Community Health
09.2024 - 02.2025

Cook Grade 2

The Fox Hotel
07.2022 - Current

Kitchen Attendant

Delmont Private Hospital
01.2022 - 06.2022

Housekeeper

Silk Hospitality, Crown Towers
10.2021 - 02.2022

Diploma - Community Services

RMIT University

High School Diploma -

Methodist Ladies College

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Sophie Dalla Riva