Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Celox Fibreglass - Repairs and Manufacturing
Self-employeed
04.2019 - Current
Release air bubbles and smoothed seams using rollers.
Spray chopped fibreglass, resins and catalysts onto prepared moulds or dies, using pneumatic spray guns with chopper attachments.
Utilise hand shears and trimming knives to trim excess materials from moulds.
Pressed layers of saturated mat or cloth into place on moulds, using brushes or hands.
Check completed products for conformance to specifications and defects by measuring with rulers or micrometers and tapping to detect bubbles or dead spots.
Cure materials by setting materials at room temperature, placing under heat lamps and baking in ovens.
Measure and cut materials into proper sizes and shapes.
Trim cured materials by sawing with diamond-impregnated cutoff wheels.
Apply lacquers and waxes to mould surfaces to facilitate assembly and removal of laminated parts.
Removed hulls and decks from moulds.
Bonded wood reinforcing strips to deck cabin structures, using resin-saturated fiberglass.
Use cellophane, wax paper and masking tape to mask off mold areas not laminated.
Fibreglass Pattern and Mold Department
Bolwell Corporation Pty Ltd
09.2018 - 03.2019
Constructed mold used for casting metal, clay or plaster objects, using fiberglass, rubber, casting machines and patterns.
Removed excess molding or mold material such as plaster, wax and rubber.
Repaired cracks and broken edges of mold using hand tools.
Placed form around molds and separately immersed each half portion of model in plaster or wax.
Separated model or pattern from mold and examined mold for accuracy.
Used tools to cut, trim and shape [Number] molds daily.
Upheld high quality standards by designing inspection protocols for finished products.
Observed operations of automatic molding machinery to detect and correct jams or malfunctions.
Measured, mixed and poured raw materials to create new moulds.
Studied manuals and conditions to accurately determine prescribed temperature and time settings for each material and mold.
Minimized waste by accurately measuring mixes and decreasing excess materials.
Decreased production time with optimization of cooling methods.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Fibreglass
Self Employed
09.2014 - 09.2018
Released air bubbles and smoothed seams using rollers.
Sprayed chopped fiberglass, resins and catalysts onto prepared molds or dies, using pneumatic spray guns with chopper attachments.
Utilized hand shears and trimming knives to trim excess materials from molds.
Pressed layers of saturated mat or cloth into place on molds, using brushes or hands.
Checked completed products for conformance to specifications and defects by measuring with rulers or micrometers and tapping to detect bubbles or dead spots.
Cured materials by setting materials at room temperature, placing under heat lamps and baking in ovens.
Measured and cut materials into proper sizes and shapes, using tools.
Trimmed cured materials by sawing with diamond-impregnated cutoff wheels.
Applied lacquers and waxes to mold surfaces to facilitate assembly and removal of laminated parts.
Removed hulls and decks from moulds.
Bonded wood reinforcing strips to deck cabin structures, using resin-saturated fiberglass.
Used cellophane, wax paper and masking tape to mask off mould areas not laminated.
Salesperson
Brighton Jeep
06.2013 - 09.2014
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Managed customer from initial contact to closing with attention to detail to build loyalty.
Logged reports, expenses, receipts, and sales in company database.
Provided product benefits and advantages and discussed pricing with interested parties.
Fibreglass
Self Employed
07.2010 - 06.2013
Released air bubbles and smoothed seams using rollers.
Sprayed chopped fiberglass, resins and catalysts onto prepared molds or dies, using pneumatic spray guns with chopper attachments.
Utilized hand shears and trimming knives to trim excess materials from molds.
Pressed layers of saturated mat or cloth into place on molds, using brushes or hands.
Checked completed products for conformance to specifications and defects by measuring with rulers or micrometers and tapping to detect bubbles or dead spots.
Cured materials by setting materials at room temperature, placing under heat lamps and baking in ovens.
Measured and cut materials into proper sizes and shapes, using tools.
Trimmed cured materials by sawing with diamond-impregnated cutoff wheels.
Applied lacquers and waxes to mold surfaces to facilitate assembly and removal of laminated parts.
Removed hulls and decks from moulds.
Bonded wood reinforcing strips to deck cabin structures, using resin-saturated fiberglass.
Used cellophane, wax paper and masking tape to mask off mould areas not laminated.
Salesperson
Chadstone Mitsubishi
12.2009 - 07.2010
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Salesperson
Nunawading Mitsubishi
07.2008 - 11.2009
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Listened to clients and introduced solutions to satisfy business and personal needs.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Managed customer from initial contact to closing with attention to detail to build loyalty.
Improved customer service and telecommunication skills to build lasting relationships.
Logged reports, expenses, receipts, and sales in company database.
Located merchandise across various stores to address customer needs.
Sales Manager
Nunawading Mitsubishi
01.2008 - 06.2008
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Established and cultivated solid business relationships with new or existing customers.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Evaluated performance against goals and implemented appropriate development plans.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Implemented systems and procedures to increase sales.
Directed sales support staff in administrative tasks to help sales reps close deals.
Compiled and analyzed data to determine approaches to improve sales and performance.
Senior Sales Consultant
Chadstone Mitsubishi
03.2007 - 12.2007
Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
Explained important information regarding features and functions for various products so that customer was knowledgeable.
Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Evaluated clients' needs and created plan of action to provide solutions.
Exceeded customer requirements with accurate and deliverable solutions.
Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
Identified and resolved issues regarding sales and business strategy.
Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling.
Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
Monitored and managed staff performance to attain target metrics both individually and team unit.
Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.
Performed [Number] marketing calls per day to establish weekly appointments.
Created sales presentations to highlight product benefits and enhanced bottom-line profits.
Identified prospects through cold calling, social media and trade publications.
Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
Salesperson
Frankston Mitsibushi (Jeff Wignall)
01.2006 - 03.2007
Worked to build relationships with customers and built potential for additional sales.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Listened to clients and introduced solutions to satisfy business and personal needs.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Managed customer from initial contact to closing with attention to detail to build loyalty.
Improved customer service and telecommunication skills to build lasting relationships.
Logged reports, expenses, receipts, and sales in company database.
Provided product benefits and advantages and discussed pricing with interested parties.
Located merchandise across various stores to address customer needs.
Developed and grew leads through repeat business and customer referrals.
Networked within community to build and nurture successful relationships with new and long-term customers.
Developed and implemented sales strategies to increase profits.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Education
High School Diploma -
Wellington High School
Mulgrave, VIC
12.1987
Skills
Product Inspection
CNC Machining
Time Management
Mold Preparation
Safety Procedures
Team Collaboration
Worksite Safety
Material Cutting
Quality Control
Project Planning
Microsoft Word
Written Communication
Team Building
Networking
Active Listening
Basic Math
Dependable and Responsible
Timeline
Celox Fibreglass - Repairs and Manufacturing
Self-employeed
04.2019 - Current
Fibreglass Pattern and Mold Department
Bolwell Corporation Pty Ltd
09.2018 - 03.2019
Fibreglass
Self Employed
09.2014 - 09.2018
Salesperson
Brighton Jeep
06.2013 - 09.2014
Fibreglass
Self Employed
07.2010 - 06.2013
Salesperson
Chadstone Mitsubishi
12.2009 - 07.2010
Salesperson
Nunawading Mitsubishi
07.2008 - 11.2009
Sales Manager
Nunawading Mitsubishi
01.2008 - 06.2008
Senior Sales Consultant
Chadstone Mitsubishi
03.2007 - 12.2007
Salesperson
Frankston Mitsibushi (Jeff Wignall)
01.2006 - 03.2007
High School Diploma -
Wellington High School
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