Summary
Overview
Work History
Education
Timeline
Generic

Sophie Dell

Duncraig,WA

Summary

A diligent, hard working and reliable young person with experience working in retail. Looking to further my experience in a role where I can continue to improve my skills and contribute positively to the team I am working with.

Overview

1
1
year of professional experience

Work History

Retail Associate

Big W
03.2024 - Current
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Assisted customers at the service desk by helping them locate specific items, resolving price disputes and addressing customers concerns and queries
  • handling of cash and counting of tills and the end of the day
  • Opened, shelved and merchandised new products in visually appealing and organized displays
  • processing of online "click and collect" orders within two hours to meet set deadlines upholding company standards and ensuring customer satisfaction

Team Member

Pretzel Australia
02.2024 - Current
  • Provided customers with excellent service, suggesting additional add ons where possible to maximise profits
  • Worked in fast-paced environment with sense of urgency to reduce customer wait times
  • Practiced proper safety and sanitation standards.
  • Handling of cash and counting tills

Education

High School Education -

St Hilda's Anglican School For Girls
Mosman Park, WA
12-2023

Timeline

Retail Associate

Big W
03.2024 - Current

Team Member

Pretzel Australia
02.2024 - Current

High School Education -

St Hilda's Anglican School For Girls

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Sophie Dell