Sophie Deprez

• Clean and prepare hotel rooms for guests, ensuring that all areas are spotless and welcoming.
• Make beds, change linens, and replace towels as needed.
• Clean and disinfect bathrooms, including sinks, showers, toilets, and mirrors.
• Restock room amenities (shampoo, soap, toilet paper, etc.) and ensure all supplies are in place.
• Vacuum, dust, and wipe down furniture and surfaces to maintain cleanliness.
• Report maintenance issues and damages in rooms to the appropriate department.
• Maintain cleanliness in common areas of the hotel, such as hallways, lobby, and public restrooms.
• Follow hotel policies regarding hygiene, safety, and cleanliness standards.
• Provide exceptional customer service by responding to guest requests promptly and courteously.

• Supervise a team of waitstaff and floor personnel to ensure high-quality service and smooth operations.
• Manage reservations and assign tables based on customer needs.
• Oversee orders and ensure proper coordination between the kitchen and the front of house.
• Train and mentor new employees on service standards, safety, and hygiene protocols.
• Ensure customer satisfaction by addressing requests and resolving issues promptly.
• Control stock levels and manage inventory of food and beverage supplies.
• Participate in administrative tasks related to the opening and closing of the establishment (sales reports, cash handling, etc.).

• Production and preparation of artisanal chocolates, ensuring adherence to quality and safety standards.
• Packaging and labeling of finished products for distribution.
• Quality control of chocolate products before packaging to ensure they meet the company’s standards.
• Stock management of raw materials to ensure smooth and uninterrupted production.
• Maintenance and cleaning of production machinery to ensure proper functioning and compliance with safety regulations.
• Collaborated with the team to optimize production and meet delivery deadlines.

• Barista

Prepared and served coffee and espresso-based drinks in a local café.

Managed customer orders and ensured the cleanliness of the coffee station and work area.

• Ice Cream Sales

Sold artisanal ice cream and managed stock in a popular retail outlet.

• Kitchen Helper and Dishwasher

Assisted with ingredient preparation, cleaned kitchen utensils and equipment, and supported the kitchen team.

• Housekeeping in a Hostel

Maintained cleanliness in common areas (lounge, shared kitchen, toilets) and cleaned guest rooms.

• Vineyard Work

Performed pruning and clipping on kiwi plants to prepare them for harvest and ensure optimal production.

• Packing apples and Kiwis

Packaged apples and kiwis post-harvest, ensuring adherence to quality standards and production timelines.

• Kiwi, Blueberry, and Cherry Picking

Harvested kiwis, blueberries, and cherries, sorted and packaged the fruits according to quality standards.

• Service in a Thai Restaurant

Took orders and served food in a Thai restaurant, managed customer inquiries, and ensured high-quality service.

• Night Bar Work

Prepared cocktails and served drinks to customers in a night bar, maintained the atmosphere and ensured customer satisfaction.

• Customer Service: Welcoming and guiding visitors, providing information about the zoo's attractions and services, managing queues.
• Food Preparation: Preparing dishes for all-you-can-eat buffets at the park's restaurants, managing food stock, and ensuring hygiene standards are met.
• Point of Sale Management: Overseeing beverage and dessert stands, handling orders and stock management, cash handling, and customer service.
• Bartender: Serving drinks at the park's breweries, managing stock, preparing cocktails and standard drinks, maintaining cleanliness in the service area.

• Perform cleaning tasks in industrial sites, factories, and warehouses using specialized equipment (high-pressure machines, steam cleaners, etc.).
• Ensure that cleaning operations comply with safety and quality standards.
• Clean and disinfect production areas, equipment, and storage spaces.
• Manage cleaning supplies and monitor the condition of cleaning equipment.
• Ensure proper waste management and handling of chemicals, following environmental protocols.

• Worked on production lines while adhering to safety and quality standards.
• Assisted with packaging, labeling, and packing finished products.
• Performed quality control on products during production to ensure compliance with company standards.
• Conducted basic maintenance and cleaning of workstations to ensure a clean and safe production environment.
• Collaborated with the production team to meet productivity and performance goals.