Sophie Donelly
Perth
Summary
Compassionate and reliable Disability Support Worker with community-based experience supporting individuals with daily routines, personal care, emotional support and safety. Known for a calm, patient approach, strong communication skills, and a commitment to dignity, independence and person-centred care. Currently expanding into private support work and available for evening, night and sleepover shifts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Rocky Bay
02.2025 - Current
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Advocated for client rights and access to community resources, enhancing overall well-being.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Bartender
Deebos Beer And Burger
02.2023 - 06.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Antique Auctioneer
Alan Donelly Auctions
06.2020 - 01.2023
- Formulated plans for condensing, displaying and cataloguing auctioned items.
- Completed data entry of item information, sale price and bidder number to facilitate close-out.
- Appraised merchandise before sale and assembled merchandise in lots according to estimated value of individual pieces or type of article.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
- Advised clients on transportation and payment methods.
- Protected materials for transport by correctly packaging products in boxes and crates.
Education
High School Diploma -
Melville Senior High School
Fremantle, WA12-2020
Skills
- Disability awareness
- Health and safety
- Medication organization
- Customer relations
- Time management
- Problem-solving
- Following directions
- Reliability
- Activity planning
- Relationship building
- Strong organization
- Personal care
Certification
NDIS screening check
Working with children check
Police clearance
First aid / CPR certificate
Responsible service of alcohol
Barista licence
Timeline
Disability Support Worker
Rocky Bay
02.2025 - Current
Bartender
Deebos Beer And Burger
02.2023 - 06.2024
Antique Auctioneer
Alan Donelly Auctions
06.2020 - 01.2023
High School Diploma -
Melville Senior High School