Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Edwards

Adamstown,NSW

Summary

Experienced NDIS Coordinator of Supports with a passion for improving the lives of individuals with disabilities. With 4 years in the field, I excel implementing support plans, collaborating with NDIS participants and service providers for effective outcomes. Skilled in navigating NDIS guidelines, I stay informed on policy changes to provide reliable guidance. I prioritize independence and respect. With clear communication and a proactive mindset, I'm ready to contribute to an organisation committed to enhancing the NDIS community.

Overview

4
4
years of professional experience

Work History

Coordinator of Supports

All Inclusive Care
06.2023 - Current
  • Conduct assessments of NDIS participants to identify their needs, goals, and aspirations
  • Work collaboratively with participants and their support networks to create individualised NDIS plans
  • Assist in setting specific and achievable goals that align with the participant's aspirations and needs
  • Coordinate the implementation of NDIS plans, ensuring that participants receive the agreed-upon supports and services
  • Advocate for participants to access appropriate funding and resources as outlined in their plans
  • Liaise with various service providers to organise and coordinate the delivery of supports and services outlined in the NDIS plans
  • Monitor the quality and effectiveness of services to ensure they meet the participant's needs
  • Prepare reports and documentation required for NDIS compliance and reporting purposes

Senior Service Coordinator

Resolute Support
01.2022 - 06.2023
  • Develop and manage the roster for support staff
  • Allocate staff to participants and ensure appropriate skills and experience are matched to participants needs
  • Liaise with participants, support staff, and other service providers to coordinate the delivery of support services
  • Monitor staff performance and provide feedback and support
  • Maintain accurate records and prepare reports
  • Ensure compliance with disability laws and regulations
  • Provide ongoing support to participants and their families
  • Collaborate with case managers, allied health proffesionals, and other service providers to ensure the best outcomes for clients

Key Worker

Hunter Care Group
05.2020 - 01.2022
  • Strong interpersonal skills for establishing relationships
  • Demonstrate NDIS knowledge
  • Excellent at time management for coordinating daily tasks
  • Liaise with caseworkers and other appropriate stakeholders
  • Manage participants incidents and de-escalate conflict efficiently
  • Medication administering
  • Patience for helping others and working
  • Promote social participation and engagement in the community
  • Strong organisational and observation skills
  • Using a strength-based and person centred approach when working with participants

Education

Certificate IV in Disability
2023

Certificate IV in Hospitality
2013

Certificate III Business Admin
2010

Skills

  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
  • Ability to work independently and as part of a team
  • Knowledge of the NDIS guidelines and regulations
  • Ability to develop and implement personalised support plans
  • Proficiency in Microsoft Office and client management software

Timeline

Coordinator of Supports

All Inclusive Care
06.2023 - Current

Senior Service Coordinator

Resolute Support
01.2022 - 06.2023

Key Worker

Hunter Care Group
05.2020 - 01.2022

Certificate IV in Disability

Certificate IV in Hospitality

Certificate III Business Admin
Sophie Edwards