Sophie Elson
Wynyard,Australia
Summary
Dedicated and detail-oriented administration officer with a proven track record of punctuality, reliability, and trustworthiness. Exceptional communication and computer skills enable effective collaboration in team environments while excelling in independent tasks. A commitment to delivering outstanding customer service ensures that all interactions are conducted with professionalism and friendliness. Passionate about contributing positively to organisational success through a proactive and supportive approach.
Overview
12
12
years of professional experience
Work History
Part Time Customer Service and Data Management Specialist
Fluence Clinic
01.2024 - Current
- Data management, escalate complex issues, accurately upload and manage patient referrals.
Full Time Administration Officer
Intuit Technologies
01.2015 - 01.2024
- Highest standard of customer service, organisational skills, cash handling and office management.
Receptionist
Wynyard Mower & Small Engine Services
01.2014 - 01.2015
- Maintained the front reception area by cleaning, greeting clients, servicing lawn mowers and answering calls.
Work Placement
Port Arthur Historic Site
01.2014
- Tour guiding, visitor services, gift shop, ticketing and retail.
Studio Girl Burnie
01.2012
- Customer service, pricing clothing items, cleaning, managing stock.
Employee
KFC
01.2011
- Customer service, stocking and packing, responsible cash handling, cleaning.
Education
TasTafe Burnie
Tasmania01.2015
-
Hellyer College
Tasmania01.2014
-
Wynyard High School
Tasmania01.2012
Skills
- Excellent communication skills
- Articulate and well-spoken
- Clerical knowledge
- Invoice Processing
- Excellent planner and coordinator
- Customer service-oriented
- Works well under pressure
- Professional phone etiquette
- Filing and data archiving
- Pleasant demeanour
- Computer Skills
- Teamwork Skills
- Punctual and reliable
- Can work independently
Timeline
Part Time Customer Service and Data Management Specialist
Fluence Clinic
01.2024 - Current
Full Time Administration Officer
Intuit Technologies
01.2015 - 01.2024
Receptionist
Wynyard Mower & Small Engine Services
01.2014 - 01.2015
Work Placement
Port Arthur Historic Site
01.2014
Studio Girl Burnie
01.2012
Employee
KFC
01.2011
TasTafe Burnie
-
Hellyer College
-
Wynyard High School
CERTIFICATES & AWARDS
• Barista Basics • RSA Certificate • First Aid Certificate • Cert II Tourism • Cert ll Animal Studies • Customer Service Excellence Award 2018 • Employee Star of the Month 2024
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