SOPHIE FAULKNER
Blueys Beach,NSW
Summary
I am an Ambulance Paramedic with 18 years of experience in emergency health care and 11 of these in senior management positions. I am passionate about gender equality, inclusivity and flexibility in leadership. I enjoy a fast paced and challenging working environment and thrive on coaching and developing others to realise their potential and create positive workplace culture.
Overview
18
18
years of professional experience
Work History
REGIONAL CAPABILITY AND DEVELOPMENT COORDINATOR
Ambulance Victoria
07.2019 - Current
- Education and training oversight for all craft groups in the region inclusive of the volunteer workforce
- Registration and credentialling oversight
- Graduate Induction
ACTING AREA MANAGER
Ambulance Victoria
01.2019 - Current
- Leadership of Ambulance Service Area to ensure consistently high standard of ambulance service delivery to the community
- Responsible for clinical governance and best care principles
- Responsible for health and safety
ACTING REGIONAL SUPPORT MANAGER
Ambulance Victoria
01.2019 - Current
- Regional logistics and finance management
- High level performance reporting
- Regional project work, planning and support coordination
PEER Support Responder
Ambulance Victoria
05.2012 - Current
- Established trust with paramedics exposed to traumatic events through active listening, empathy, and non-judgmental approaches in all interactions.
- Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
- Assisted in conflict resolution, addressing interpersonal issues between peers effectively and professionally.
- Worked collaboratively with fellow Peer Support Leaders, sharing insights, and feedback to continually improve the overall effectiveness of the program.
- Worked in the Health Commander role and provided debriefs post critical incidents
ADVANCED LIFE SUPPORT PARAMEDIC
Ambulance Victoria
01.2007 - Current
- Clinical patient management
- Maintenance of clinical knowledge and skill set
- Best care for every patient, every time
- Uphold safety standards
ACTING REGIONAL DIRECTOR
Ambulance Victoria
11.2022 - 12.2022
- Provide strategic direction, management and leadership of the Barwon South West operational region
- Ensure the delivery of regional performance targets, management of all resources and implementation of business plans and strategies
- Internal and external stakeholder engagement
SENIOR TEAM MANAGER
Ambulance Victoria
01.2013 - 01.2019
- Operational performance at branch level
- Quality and patient experience
- Audit and review
- Engagement with key community stake holders
- Health and Safety leadership and risk mitigation
- Staff leadership and development
Education
BACHELOR OF HEALTH SCIENCE - PARAMEDIC
Victoria University
01.2008
BACHELOR OF BEHAVIOURAL NEUROSCIENCE - Commenced But Not Completed
La Trobe University
01.2004
SECONDARY SCHOOL -
Penleigh and Essendon Grammar School
01.2003
Skills
- Qualified Advanced Life Support Paramedic
- High level management and networking skills
- Highly developed written and verbal communication skills
- Advanced interpersonal skills
- Problem-Solving
- Computer Literacy
- Emotional Intelligence and Resilience
Awards
CAA 2021 Women in Ambulance Award
Council of Ambulance Authorities women in ambulance 2021 honour recipient
An award designed to highlight successful and hardworking women in ambulance services across Australia, New Zealand and Papua New Guinea.
Timeline
ACTING REGIONAL DIRECTOR
Ambulance Victoria
11.2022 - 12.2022
REGIONAL CAPABILITY AND DEVELOPMENT COORDINATOR
Ambulance Victoria
07.2019 - Current
ACTING AREA MANAGER
Ambulance Victoria
01.2019 - Current
ACTING REGIONAL SUPPORT MANAGER
Ambulance Victoria
01.2019 - Current
SENIOR TEAM MANAGER
Ambulance Victoria
01.2013 - 01.2019
PEER Support Responder
Ambulance Victoria
05.2012 - Current
ADVANCED LIFE SUPPORT PARAMEDIC
Ambulance Victoria
01.2007 - Current
SECONDARY SCHOOL -
Penleigh and Essendon Grammar School
BACHELOR OF HEALTH SCIENCE - PARAMEDIC
Victoria University
BACHELOR OF BEHAVIOURAL NEUROSCIENCE - Commenced But Not Completed
La Trobe University
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