Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SOPHIE FOLEY

Springfield Lakes

Summary

Dedicated worker with a strong background in customer service, time management, and trend tracking. Skilled at troubleshooting problems and creating successful solutions. Effective verbal and written communicator with a proven track record of cultivating positive relationships and surpassing goals. Possessing a unique combination of skills that contribute to value as an asset in any workplace setting. Commitment to customer service, adept time management abilities, and sharp trend-tracking skills enable me to excel in problem-solving and developing effective solutions. Proficient in communication, both verbally and in writing, plays a crucial role in fostering positive relationships and consistently exceeding set objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Universal Store
12.2024 - Current
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Front end Team Member

Woolworths Mountview
07.2022 - Current
  • As an employee at Woolworths Mountview since July2022, I have had the opportunity to work in a dynamic and customer-focused environment
  • Every day, I am dedicated to providing excellent service to all shoppers who walk through the doors
  • Whether it's assisting customers in finding products, restocking shelves, or ensuring the store is clean and organized, I take pride in my work and strive to make each shopping experience a positive one
  • Promoted positive customer service by helping individuals locate desired items
  • Assisted with purchases by packaging and carrying items
  • Kept customer and storage areas presentable with frequent cleaning
  • Monitored weekly store note prices and sale items and give customers accurate assistance
  • Assisted courtesy clerk with serving customers and bagging orders
  • Assisted customers at self-checkout
  • Answered store telephone, responded to questions and directed callers to correct departments for support
  • Handle money and use of POS system
  • Reference
  • Manuela Batty, Supervisor
  • 0473594794

Education

Grade12 - undefined

St Augustines College

Skills

  • Customer service
  • Use of POS systems
  • Payment processing
  • Cash handling
  • Loss prevention
  • Inventory management
  • Product knowledge
  • Upselling techniques
  • Merchandising
  • Visual display
  • Team collaboration
  • Problem-solving skills
  • Adaptability to change
  • Efficiency in fast-paced environments

Certification

Cert3 in Business

Timeline

Retail Sales Associate

Universal Store
12.2024 - Current

Front end Team Member

Woolworths Mountview
07.2022 - Current

Grade12 - undefined

St Augustines College
SOPHIE FOLEY