Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Gardiner

Brisbane

Summary

I am a dedicated and hardworking individual with a passion for delivering exceptional results and creating positive experiences for customers and co-workers. With strong communication skills and problem-solving ability, I have excelled in fast-paced environments where efficiency, communication and time management is key . My experience has equipped me with the ability to handle a wide range of customer inquiries and resolve issues efficiently. I have learnt skills to serve customers, manage delivery orders, as well as customer product orders, maintain a clean and safe work environment and train new staff environment.

Overview

2
2
years of professional experience

Work History

Customer Service

Miss Sophias Gelateria
02.2024 - Current
  • Increased referral rates through exceptional customer service and communication skills.
  • Provided excellent customer service, resolving complaints promptly and professionally.
  • Promoted quality customer service by executing follow up procedures.
  • Maintained excellent customer service with timely deliveries and professional communication.
  • Trained new workers in sales, customer service, and safety.

Customer Service

KFC
12.2023 - 02.2024

Customer Service

The Cheesecake Shop
10.2023 - 02.2024

Customer Service

The Cheesecake Shop
01.2023 - 10.2023

Education

High School Diploma -

Prince of Peace Lutheran College
Everton Hills, QLD
11-2024

Skills

  • 3 Years of Customer Service Experience
  • Excellent customer service skills

Timeline

Customer Service

Miss Sophias Gelateria
02.2024 - Current

Customer Service

KFC
12.2023 - 02.2024

Customer Service

The Cheesecake Shop
10.2023 - 02.2024

Customer Service

The Cheesecake Shop
01.2023 - 10.2023

High School Diploma -

Prince of Peace Lutheran College
Sophie Gardiner