Summary

Overview

Work History

Education

Skills

Timeline

Sophie Goodwin

Central Coast,NSW

Summary

Proven to work well in high-pressure environments, I perform strong multitasking and customer service skills at The Avoca Beach House to enhance dining experiences. By fostering team collaboration and maintaining composure with challenging customers, I significantly contribute to maintaining high service standards and customer satisfaction.

Overview

1

1

year of professional experience

Work History

Waitress

The Avoca Beach House

10.2023 - Current

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

The Mcdonald College

North Strathfield, NSW

09-2025

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration
Attention to detail

Decision-making
Handling complaints
Memory retention
Active listening
Time management

Timeline

Waitress

The Avoca Beach House

10.2023 - Current

High School Diploma -

The Mcdonald College