Summary
Overview
Work History
Skills
Timeline
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Sophie Gwilliam

Sophie Gwilliam

Sydney,NSW

Summary

Highly-motivated energy professional with the desire to take on new challenges. Looking to expand my industry knowledge and add to my 3+ years experience, having been involved in both Acquisition, Retention and management roles within the broker market.

Overview

7
7
years of professional experience

Work History

Senior B2B Sales Consultant - Acquisitions

ENGIE Global Energy Management and Sales (Australia)
07.2024 - Current
  • Implemented process changes to streamline sales department workflow.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Developed pricing strategies such as the rate card, with the aim of maximizing profits, while still remaining competitive in the market.
  • Established and maintained ongoing relationships with our TPIs.
  • Established new accounts, maintaining professional relationships.
  • Coached, developed and motivated team to achieve revenue goals.
  • Developed training materials for new sales reps in order to increase their effectiveness on the job.
  • Identified opportunities to increase revenue by developing new sales strategies.
  • Provided strategic input for product development initiatives based on TPI feedback.

Sales Account Manager - Acquisition

ENGIE Global Energy Management and Sales (Australia)
11.2023 - Current
  • Currently YTD have acquired the most contracted load between the sales consultants.
  • Optimized my sales pipeline for assist with high level activity and sales performance.
  • Managed allocated leads to achieve customer acquisition targets
  • Ensured the correct and full execution of offer documentation.
  • Obtained regular feedback from our TPI's on market positions, reflecting on our competitiveness to increase success rate whilst reporting this feedback to the business.
  • Updated and maintained required information in various sales databases and CRM.
  • Assisted with live demonstrations of Salesforce prior to implementation.
  • Assisted with collection of debt from customers.
  • Trialed the release of Calendar Year 2027 prior to team roll out.
  • Participated in a Customer Experience Panel.

C&I AQUISITION TEAM LEADER

ZEMBL
Sydney, NSW
01.2023 - Current
  • Promoted to leadership position in recognition of industry knowledge, skill level, work ethic and the ability to find a way to win.
  • Foster positive employee relationships through clear communication, training and development coaching.
  • Responsible for selecting and interviewing potential new team members from list of candidates recommended by recruitment team.
  • Create and present monthly and quarterly reports to senior management on sales performance.
  • Conduct regular performance reviews and weekly 1-1s to assess individual team member progress.
  • Provide ongoing coaching and feedback to ensure the teams industry knowledge and sales skills are at the highest possible standard to allow the team to be successful in their role.
  • Motivate team to achieve monthly, quarterly and annual revenue goals through planned incentives and development opportunities

C&I ACCOUNT MANAGER

ZEMBL
SYDNEY, NSW
04.2022 - 12.2023
  • Achieved 'Highest Revenue Generator' whilst working in the New Acquisition team within the first year, generating $1.14 million in sales.
  • Retained the highest number of accounts in December 2022 at 77% (111 customers)
  • Client portfolio includes, Rashays Cafes and Restaurants, Suttons Motors Group, Aon Services Australia, Pines Shopping Centre QLD, Cancer Council QLD and Rugby Australia.
  • Managed wide portfolio whilst simultaneously meeting monthly revenue and KPI deadlines.
  • Developed and maintained strong relationships with key accounts to ensure customer satisfaction.
  • Visited clients face to face to gain an understanding of their business needs.
  • Excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored market trends and made recommendations for changes in strategy accordingly.
  • Drafted and presented proposals outlining services, costs, and benefits for prospective customers.
  • Beat industry competitors to ensure revenue targets were met.
  • Negotiated contracts and closed agreements to maximize profits.

MOVE-IN CONNECTION SPECIALIST

RAY WHITE
SYDNEY, NSW
06.2018 - 11.2018
  • Helping residential clients connection their utilities over the phone
  • Met and exceeded monthly sales targets
  • Regularly won monthly awards for highest conversions of client numbers.

Skills

Effective comunication, both written and verbal

Pipeline management

Negotiation skills

Relationship management

Strong decision making and problem solving skills

Ability to motivate team members

Collaboration skills

Client management

Leadership experience

Timeline

Senior B2B Sales Consultant - Acquisitions

ENGIE Global Energy Management and Sales (Australia)
07.2024 - Current

Sales Account Manager - Acquisition

ENGIE Global Energy Management and Sales (Australia)
11.2023 - Current

C&I AQUISITION TEAM LEADER

ZEMBL
01.2023 - Current

C&I ACCOUNT MANAGER

ZEMBL
04.2022 - 12.2023

MOVE-IN CONNECTION SPECIALIST

RAY WHITE
06.2018 - 11.2018

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Sophie Gwilliam