Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sophie Harback

Oakdowns ,TAS

Summary

Proven team player with a strong work ethic, demonstrated through surpassing sales targets at Banjos Bakehouse and enhancing customer satisfaction at Burger Haus. Skilled in cash handling and problem-solving, consistently delivering high-quality service under pressure. Cultivated lasting customer relationships, contributing to business loyalty and repeat patronage.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Employee

Burger Haus
08.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Wait Staff Member

Shoreline Hotel
08.2023 - 08.2024
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Crew Member

McDonald's Restaurant
07.2022 - 06.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Retail Sales Worker

Banjos Bakehouse
05.2021 - 05.2022
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.

Education

Guilford Young College
Hobart, TAS

MacKillop Catholic College
Hobart, TAS
11-2023

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Cash handling proficiency
  • Professional appearance
  • Up-selling strategies
  • Time management
  • Clear communication

Certification

RSA completed, 2023

Provisional drivers license

SITXFSAoo5 - use hygienic practices for food safety

Interests

  • Gym Workouts
  • Playing Sports
  • Dance

Timeline

Front of House Employee

Burger Haus
08.2024 - Current

Wait Staff Member

Shoreline Hotel
08.2023 - 08.2024

Crew Member

McDonald's Restaurant
07.2022 - 06.2023

Retail Sales Worker

Banjos Bakehouse
05.2021 - 05.2022

Guilford Young College

MacKillop Catholic College

Similar Profiles

CREATE PROFILE
Sophie Harback