Sophie Holden
Horsham,VIC
Summary
Proven in enhancing client independence at Just Better Care, I leverage behavioural support and exceptional communication skills to foster empowerment and satisfaction. As an organized and reliable professional, I excel in planning events and nurturing client relationships, significantly contributing to community well-being and early childhood development.
Overview
6
6
years of professional experience
Work History
Community Support Worker
Just Better Care
Horsham, VIC
05.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
Early Childhood Educator Assistant
Green Leaves Early Learning Centre
Horsham, VIC
06.2020 - 08.2023
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, this involved preparing meals and hygienically cleaning the area's.
- Established strong relationships with families through open communication.
- working in a team of 1-2 on an everyday basis
- following everyday practises and policies of the EYLF
- I also played the lead role in an events coordinator position, some examples of this role was planning special occasions for the overall centre including staff members and families.
Front End Cashier
Woolworths Supermarket
Horsham, VIC
02.2018 - 01.2020
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
Education
Certificate III - Individual Support
Warner Institution
Melbourne, VICCertificate III - Early Childhood Education
Wdea Works
Horsham, VIC09.2021
Skills
- Behavioural support
- Disability Awareness
- great communication skills
- friendly and bubbly personality
- Independent
- Reliable and trustworthy
- Organised
- Able to follow and complete task in a manner of time
- Able to plan and organise events
- Able to work with children and families
Referees
Jessie Ellis - Just Better Care Rostering
Email: Jessie.Ellis@justbettercare.com
Contact number: 53811432
Address: 13/17 Fibrace street Horsham, VIC 3400
Tayla Bryan - Green Leaves Early Learning Room Leader
Email: tayla_bryan23@outlook.com
Contact Number: 61+ 448635577
Tracey Jarred - Woolworths Supermarket Front End Manager
Email: Williams.tracey57@ymail.com
Contact Number: 0439628475
Timeline
Community Support Worker
Just Better Care
05.2023 - Current
Early Childhood Educator Assistant
Green Leaves Early Learning Centre
06.2020 - 08.2023
Front End Cashier
Woolworths Supermarket
02.2018 - 01.2020
Certificate III - Individual Support
Warner Institution
Certificate III - Early Childhood Education
Wdea Works