Sophie Hwang
Melbourne,VIC
Summary
Dedicated and highly motivated individual who is eager to branch more into the fashion industry. With extensive experience in customer service, sales and administrative tasks, I am highly organised and always demonstrate excellent work ethic.
Overview
6
6
years of professional experience
Work History
Administrative Officer
Department Of Justice And Attorney-General
08.2023 - 02.2024
- In charge of QCAT which required in completing registrations, scheduling, and providing further administrative support as well as managing inquiries.
- Assisted in communications by answering many emails and phone calls on a daily basis.
- Performed a further range of court and registry related duties in the criminal and civil jurisdictions, providing services and administrative support to all stakeholder and court users including judicial officers.
- Used, updated and monitored relevant databases, registers and files, ensuring accuracy of data, and that systems are used in line with departmental guidelines.
Retail Assistant
Cotton On Group
03.2018 - 08.2023
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Processed transactions on POS
- Greeted customers, helped locate stock, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Developed great communication and teamwork skills
- Coordinated and assisted new staff
- Assisted in visual merchandising
Education
Bachelor of Business And Justice - Marketing And Criminology And Policing
Queensland University of Technology
Brisbane, QLD11.2023
Skills
- Office Administration
- Document conversion
- Minute Taking
- Quality Assurance
- Social Media Use
- Microsoft Office
Availability
- Available everyday Monday - Sunday
Timeline
Administrative Officer
Department Of Justice And Attorney-General
08.2023 - 02.2024
Retail Assistant
Cotton On Group
03.2018 - 08.2023
Bachelor of Business And Justice - Marketing And Criminology And Policing
Queensland University of Technology
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