Sophie Jephcott

• Resolved customer inquiries through effective communication and problem-solving skills.
• Assisted in processing orders and managing customer accounts efficiently.
• Assisted customers with product inquiries and selections to enhance shopping experience.
• Operated point-of-sale systems accurately to process transactions efficiently.
• Operated point-of-sale systems efficiently to process customer transactions.
• Assisted customers with fitting room needs, enhancing overall shopping experience.

• Provided exceptional customer service, enhancing guest satisfaction and loyalty.
• Operated cash register accurately, managing transactions and balancing cash drawers daily.
• Maintained cleanliness and organization throughout café, ensuring compliance with health standards.
• Assisted in inventory management, tracking stock levels and notifying management of shortages.
• Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.

The Four VCE Subjects I am Completing include:

• Health and Human Development
• Psychology
• General Mathematics
• General English

These are the following units I have attained:

• Organise personal work priorities and development
• Assist with movement
• Communicate and work in health or community services
• Participate in Workplace Health and Safety