Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sophie Keable

Yeronga,QLD

Summary

Motivated team member dedicated to enhancing business success through exceptional customer satisfaction and team productivity. Demonstrates strong problem-solving abilities and a commitment to professional excellence. Skilled in customer engagement and relationship building, leveraging effective communication and product knowledge to foster impactful interactions. Consistently builds rapport with clients, coworkers, and employers, driving positive outcomes.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Brand Ambassador

SASS Management


  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
  • Educated customers on product features and answered questions regarding product use.
  • Greeted customers warmly and pleasantly answered inquiries.

Brand Ambassador

Mash Staffing
01.2025 - Current
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
  • Boosted brand visibility at major events by representing and speaking knowledgeably about products.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.
  • Provided exceptional customer service to drive satisfaction.
  • Maintained clean, organized and professional work environment.

Brand Ambassador

AMS Promotions - Promotional Staffing Agency
01.2025 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Bartender

The Grosvenor
07.2020 - 06.2023
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Team Member

Guzman Y Gomez
06.2019 - 01.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Team Member

Booster Juice
10.2018 - 03.2019
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Yeronga State High School
Yeronga
11.2017

Skills

  • Customer service
  • Exceptional communication
  • Customer engagement
  • Customer relations
  • Adaptable personality
  • Relationship builder
  • Goal-oriented mindset
  • Brand awareness
  • Multilingual communication
  • Strong interpersonal skills
  • Product awareness
  • Team player
  • Teamwork and collaboration

Certification

RSA

RSG

Certificate in Spanish (Level B1)

Languages

Spanish
Professional Working

Timeline

Brand Ambassador

Mash Staffing
01.2025 - Current

Brand Ambassador

AMS Promotions - Promotional Staffing Agency
01.2025 - Current

Bartender

The Grosvenor
07.2020 - 06.2023

Team Member

Guzman Y Gomez
06.2019 - 01.2020

Team Member

Booster Juice
10.2018 - 03.2019

Brand Ambassador

SASS Management

High School Diploma -

Yeronga State High School
Sophie Keable