Sophie Kent
Longreach,QLD
Summary
Highly adaptable and resourceful professional with experience in emergency medical services, hospitality, and construction. As a former cadet, possess strong problem-solving skills, the ability to perform under pressure, and a solid foundation in patient care and emergency response. Experience as a bartender has honed excellent customer service abilities, interpersonal communication, and multitasking skills in fast-paced environments. Previous work in construction has provided practical knowledge of safety protocols, teamwork, and hands-on skills in building and maintenance. Committed to delivering quality service and solutions, with a proven track record of adaptability and quick learning in diverse settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Indigenous Paramedic Cadet
Longreach Ambulance Station
Longreach, QLD
06.2024 - Current
- Monitored vital signs including pulse, respiration, blood pressure and temperature.
- Responded promptly to calls from dispatch centers regarding emergencies requiring ambulance services.
- Participated in regular training sessions in order to maintain proficiency in emergency response techniques.
- Transported patients safely to hospital while maintaining a high level of patient comfort and safety.
Work Experience in Animal Science
Department of Fisheries and forestry
Longreach, QLD
09.2021 - 09.2024
- Implemented strategies to take advantage of new opportunities.
- Implemented protocols for controlling parasites in livestock populations.
- Inspected farms and other production facilities to ensure compliance with safety regulations.
- Conducted research to determine optimal animal nutrition and feed formulations.
Bartender
Birdcage Hotel
Longreach, QLD
06.2022 - 04.2024
- Greeted customers and provided excellent customer service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
Receptionist
Ilfracombe Caravan Park
Ilfracombe , QLD
02.2022 - 12.2022
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments and meetings for management team.
- Scheduled and confirmed appointments.
- Conducted inventory counts of merchandise on shelves.
Laborer
Kent Construction
Longreach, QLD
01.2020 - 10.2022
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Cleaned or prepared construction sites to eliminate hazards.
- Ensured that all personal protective gear was worn at all times while on the job site.
- Completed variety of physical labor tasks.
Bartender
Wellshot Hotel
Ilfracombe , QLD
12.2020 - 05.2022
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Adhered to state regulations regarding serving alcohol responsibly.
- Resolved customer complaints in a professional manner.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Bartender
Bowls Club
Longreach, QLD
10.2019 - 11.2020
- Made friendly conversation with customers to provide enjoyable bar experience.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Checked identification of guests to verify age requirements for alcohol purchase.
Education
High School Diploma -
Longreach State High School
Longreach, QLD11-2023
Skills
- Emergency medical care
- Healthcare regulations
- Patient Care
- Defensive Driving
- Cardiac monitoring
- Compassion and Empathy
- Payment Processing
- Customer service expertise
- Responsible Alcohol Service
- Team-oriented and dependable
Affiliations
- Sports such as netball, athletics, football, equestrian & water skiing
- Community Volunteering such as Light up Longreach and volunteer fundraising to get Longreach State High School students to Kakoda.
- Volunteering to do Meals on Wheels to the Elderly
Accomplishments
- Longreach State High School House Captain
- Year 12 top of Visual Arts
- Kate Deane Award
- Queensland Equestrian Team
- Student Representative Council
- Junior Sports Women of the year
- Selected to run the Queens Batton
Certification
- Blue Card
- White Card
- Stable Hand License
- Drivers License
- Certificate II in Sport and Rec
- Certificate II in Vocational Pathways
- Defensive driving certificate
Timeline
Indigenous Paramedic Cadet
Longreach Ambulance Station
06.2024 - Current
Bartender
Birdcage Hotel
06.2022 - 04.2024
Receptionist
Ilfracombe Caravan Park
02.2022 - 12.2022
Work Experience in Animal Science
Department of Fisheries and forestry
09.2021 - 09.2024
Bartender
Wellshot Hotel
12.2020 - 05.2022
Laborer
Kent Construction
01.2020 - 10.2022
Bartender
Bowls Club
10.2019 - 11.2020
High School Diploma -
Longreach State High School
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