Sophie Kouchoo
Sydney,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
McDonald's
Crew/Barista
10.2020 - Current
- Promoted additional items with beverages, increasing store sales.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained regular and consistent attendance and punctuality.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Adjusted food preparation methods in accordance with customer requests.
- Stored food in designated containers and storage areas to prevent spoilage.
Education
Gilroy College
Castle Hill, NSW2024
Skills
- PPE Compliance
- Planning and Coordination
- Attention to Detail
- Organization and Time Management
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Training and Development
Timeline
McDonald's
Crew/Barista
10.2020 - Current
Gilroy College
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