Summary
Overview
Work History
Education
Skills
Interests
Timeline
medical condition
Generic

Sophie-lee Johns

Rockhampton,QLD

Summary

Dedicated server with exceptional customer service skills, experienced in guest engagement and safe food handling. Committed to providing prompt service and maintaining a clean dining environment.

Motivated server skilled in cash handling and menu memorization, with a strong work ethic. Proven ability to enhance customer experiences through effective collaboration with team members and maintaining high standards of cleanliness.

Detail-oriented professional with a strong focus on guest satisfaction and food safety. Experienced in managing fast-paced dining environments while ensuring exceptional service and operational efficiency.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

1
1
year of professional experience

Work History

Server

Buger Urge
Rockhampton, QLD
04.2025 - 09.2025
  • Provided prompt and courteous service to enhance customer dining experience.
  • Assisted in menu knowledge and recommendations based on customer preferences.
  • Maintained cleanliness and organization of dining area for optimal guest satisfaction.
  • Processed orders accurately using point-of-sale system for efficient transactions.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Handled customer inquiries and resolved issues to maintain positive relationships.
  • Supported team members during peak hours to improve service efficiency.
  • Participated in ongoing training sessions to enhance service skills and product knowledge.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Junior

Silly Sollys
Rockhampton, QLD
10.2024 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Carinity Education Rockhampton
Rockhampton, QLD
12-2029

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • Sales techniques
  • Point of sale operation
  • Beverage preparation
  • Task prioritization
  • Tableside etiquette
  • Guest seating
  • Table setting
  • Food station setup
  • Menu presentation
  • Daily specials memorization
  • Regulatory compliance

Interests

  • Crafting and DIY Projects
  • Documenting and sharing travel experiences
  • Road Trips
  • Reading
  • Watching Movies and TV Shows
  • Blogging/Vlogging
  • Animal Care
  • Fashion and Style
  • Cooking
  • Baking
  • Engaging in food photography and sharing culinary creations on social media
  • I like trying new recipes and food trends
  • Food Blogging
  • Food Photography
  • Cake Decorating
  • Surfing
  • Playing Sports
  • Running
  • Gym Workouts
  • Dancing
  • Mindfulness Practices
  • Swimming
  • Graphic Design
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Server

Buger Urge
04.2025 - 09.2025

Junior

Silly Sollys
10.2024 - 12.2024

Carinity Education Rockhampton

medical condition

Postural Orthostatic Tachycardia Syndrome (POTS) is a condition in which the heart rate increases excessively—typically more than 30 beats per minute in adults or 40 in adolescents—within ten minutes of standing, without a significant drop in blood pressure. It is a form of orthostatic intolerance, meaning symptoms worsen when upright and improve when lying down. POTS affects an estimated 1–3 million people predominantly women aged 15–50. 


 

Sophie-lee Johns