Summary
Overview
Work History
Education
Skills
Timeline
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SOPHIE MCGUINESS

Brandy Hill

Summary

Experienced young professional with a strong background in team guidance, project management, and strategic goal achievement. Possesses strong analytical, communication, and teamwork skills, with a proven ability to adapt to new environments. Eager to contribute to team success and develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Recognized for a collaborative approach and unwavering commitment to excellence.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Austen & Blake
10.2024 - Current
  • Assumed the role of Interim Store Manager for 3+ months, and trained the current Store Manager and other new employees.
  • Effectively managed staff working schedules, leave requests, roster changes, and probation reviews.
  • Implemented an efficient record-keeping system, maintaining accuracy and organisation of timesheets, store finances, invoices, sales receipts, stock levels, individual/store performance, operation requirements and employee information.
  • Analysed a variety of data and information to provide accurate performance reports, improve sales/marketing strategies, and determine time-frames of high opportunity.
  • Closely collaborated with the shopfitter, centre management and senior management to ensure store construction deadlines were met and of high quality; arranged 3rd party quotation and installation of security measures.
  • Facilitated a smooth transition of business from an office space to a store front.
  • Co-created store policies and procedures, adhering to all relevant Australian legislation.
  • Full-Time Position

Sales Consultant

Austen & Blake
06.2024 - 10.2024
  • Utilised a variety of complex systems to create, edit and complete orders.
  • Built strong relationships with high-end clientele, encouraged repeat business and positive reviews to expand business.
  • Consistently achieved results well-above KPI goals.
  • Effectively communicated with various departments to create complete bespoke pieces of high quality for clients to enjoy.
  • Strategically organised showroom displays, maintaining the company’s luxurious atmosphere and driving sales.
  • Worked collaboratively with team members and upper management to achieve common goals.
  • Successfully performed stock takes.
  • Performed a variety of administrative tasks with accuracy and efficiency.
  • Full-Time Position

Sales Professional

Michael Hill Jewellers
02.2023 - 06.2024
  • Used a personalised sales approach to connect with customers, building trust and rapport to offer pieces that suited their wants and needs perfectly and successfully encouraged customer return.
  • Drove store revenue and met targets by presenting matching pieces or staple pieces for their wardrobe.
  • Worked excellently in a team environment, occasionally assuming a supporting role when needed during my coworkers’ presentations to secure sales.
  • Was flexible and reliable, being consistently punctual for rostered shifts and often worked call-in shifts to cover coworkers.
  • Effectively and efficiently performed a range of administrative tasks including banking, cash collection and receiving and sending repairs, store transfers and stock bags from head office.
  • Casual Position & Part Time Position, NSW

Sales Assistant

Prouds the Jewellers
02.2021 - 02.2023
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Drove store revenue by offering customers accessories and related items to complete selections, utilising the clearance section to increase IPS.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Stocked and polished merchandise, clearly labelling items, arranging according to gemstones and metal and preparing attractive displays.

Education

Diploma - Business

TAFE NSW
Digital Online Campus
12-2025

Year 12 -

Callaghan College Jesmond Senior Campus
Newcastle, NSW
01-2022

Skills

  • Adaptability
  • Critical thinking
  • Analytical skills
  • Effective team collaboration
  • Interpersonal communication
  • Building & Maintaining strong relationships
  • Technology & Software
  • Organisation
  • Management
  • Team building and leadership
  • Records management
  • Verbal and written communication

Timeline

Assistant Store Manager

Austen & Blake
10.2024 - Current

Sales Consultant

Austen & Blake
06.2024 - 10.2024

Sales Professional

Michael Hill Jewellers
02.2023 - 06.2024

Sales Assistant

Prouds the Jewellers
02.2021 - 02.2023

Diploma - Business

TAFE NSW

Year 12 -

Callaghan College Jesmond Senior Campus

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