Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie McLaughlan

Monto

Summary

Personable and compassionate individual with strong understanding of animal care and welfare. Possesses practical knowledge in handling and restraining animals, coupled with skills in administering basic medical treatments and maintaining patient records. Committed to providing high-quality care that enhances well-being of pets and supports veterinary team.

Positive and proactive, with strong focus on teamwork and efficiency. Possesses essential understanding of workplace safety and operational protocols, along with proficiency in task coordination and quality control. Committed to driving team success and ensuring project completion to high standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Vet Nurse

Monto Veterinary Group
07.2024 - 11.2024
  • Contributed to efficient clinic operations by maintaining clean and organized treatment areas, exam rooms, and kennels.
  • Assisted in surgical operations, ensuring a sterile environment and proper preparation of instruments for optimal outcomes.
  • Assisted with inventory management by ordering necessary supplies and medications, ensuring essential resources were readily available for patient care.
  • Performed euthanasia procedures when required, providing compassionate support to both patients and their owners during difficult times.
  • Promoted a positive team atmosphere within the clinic by collaborating effectively with colleagues and contributing to an inclusive work environment.
  • Administered medications as prescribed, closely monitoring patient responses and adjusting dosages accordingly for best results.
  • Conducted diagnostic tests such as radiographs, blood work, and urinalysis to aid in accurate diagnoses and effective treatment plans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Assisted senior staff with blood analyses and physical assessments.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered vaccinations to variety of animal species.
  • Assisted veterinarians with radiographs and ultrasounds.

Livestock Team/Leading Hand

Barmount Feedlot
03.2023 - 04.2024
  • Developed a strong rapport with staff members through effective communication and leadership skills.
  • Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
  • Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
  • Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
  • Trained employees how to fix problems, correct mistakes, and maximize productivity.
  • Coordinated project resources, ensuring timely completion of tasks while maintaining high-quality standards.
  • Maintained clean, orderly work environment free of hazards.
  • Rode Pens, pulled all necessary sick cattle.
  • Taught new staff how to identify and accurately pull sick cattle out of the pen in a safe, effective manner.
  • Followed and was up to date with the Australian Lot Feeders Association (ALFA) guidelines.
  • Attended Weekly Team Meetings and Monthly Whole Staff Meetings.
  • Conducted numerous animal husbandry procedures during the induction of cattle into the feedlot.
  • Operated hydraulic Crush and air gate systems.
  • Loaded and unloaded numerous B doubles and road trains.
  • Operated machinery when needed (Manatou, bobcat, Loader)
  • Carried out other day to day activities such as; fencing, cleaning troughs, draining air compressor, cleaning the stockyards, feeding horses, cleaning sheds, mowing/whipper snipping/ spraying.
  • Operated the hospital giving sick animals the correct medication/Treatment.
  • Familiar with Livestock Junction, operated the computer whilst induction and other activities to keep record of all cattle and their treatments.

Retail Worker

Monto IGA
01.2018 - 02.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Took on Temporary Deli Manager, this consisted me of making all Deli orders, working with store Manager and company Managers.
  • Carried out stocktakes before all weekly orders and at the end of every month.

Education

No Degree -

Monto State High School
Monto, QLD

Skills

  • Multitasking proficiency
  • Critical thinking aptitude
  • Wound management techniques
  • Team collaboration
  • Medication dispensing
  • Record keeping accuracy
  • Stress management techniques
  • Client communication
  • Safety management
  • Safety awareness
  • Innovation skills
  • Reliability and punctuality

Certification

Certificate of Completion - Livestock handling - 1. Good Stockmanship

Timeline

Vet Nurse

Monto Veterinary Group
07.2024 - 11.2024

Livestock Team/Leading Hand

Barmount Feedlot
03.2023 - 04.2024

Retail Worker

Monto IGA
01.2018 - 02.2023

No Degree -

Monto State High School

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