Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Meade

Perth,WA

Summary

Hard-working, enthusiastic, and customer-focused professional with experience across retail, banking, hospitality, childcare and creative education. Skilled in building strong customer relationships, managing priorities, and delivering exceptional service in fast-paced environments. Committed to contributing a positive attitude, strong work ethic, and customer-first approach to the workplace.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mortgage Administrator

Bank of Ireland
01.2021 - 01.2026
  • Processing letter of offers to customers
  • Document review, emails, escalation handler
  • New product testing team
  • Customer Cabinet team

Performing Arts Teacher

Brennan Performing Arts
01.2016 - 01.2021
  • Preparing class materials
  • Teaching scripts and songs
  • Children’s first aid

Kids club

The Glenroyal Hotel
01.2019 - 01.2020
  • Coordinated event planning activities, enhancing participant engagement and satisfaction.
  • Managed staff scheduling rosters, ensuring optimal coverage for events and activities.
  • Performed cleaning tasks and ordered stock, maintaining a safe and well-stocked environment.

Sales Assistant

SuperValu
01.2015 - 01.2018
  • Provided personalized assistance to customers on shop floor, enhancing shopping experience
  • Managed cash register operations, ensuring accurate transactions and customer satisfaction
  • Prepared food items in deli, maintaining quality standards and meeting customer preferences

Education

GED -

Institute of Banking
Ireland
01-2024

GED -

Portobello Institute
Ireland
01-2021

Skills

  • Microsoft Office
  • Customer service-focused
  • Multitasking
  • Team collaboration
  • Fast learner
  • Communication skills

Certification

  • Early childhood care and education level 5& level 6, 2021
  • Loans banking exam, 2024

Timeline

Mortgage Administrator

Bank of Ireland
01.2021 - 01.2026

Kids club

The Glenroyal Hotel
01.2019 - 01.2020

Performing Arts Teacher

Brennan Performing Arts
01.2016 - 01.2021

Sales Assistant

SuperValu
01.2015 - 01.2018

GED -

Institute of Banking

GED -

Portobello Institute
Sophie Meade