Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sophie Melrose

Sydney,NSW

Summary

An Undergraduate student with a passion for Design Thinking and the User Experience (UX). I am eager to work in an environment where I can continue to foster my creative and critical thinking skills.

Overview

3
3
years of professional experience

Work History

Retail Associate

Arms Of Eve
11.2023 - Current
  • Provide personalised assistance and product recommendations.
  • Operate multiple company spreadsheets to ensure accurate and streamlined communication between retail stores and Head Office.
  • Manage inventory, ensuring stock levels are correct.


Bartender

The Glenmore Hotel
11.2023 - Current
  • Contribute to a positive work environment through effective teamwork and communication.
  • Monitor inventory and accurately track stock levels to minimise waste.

Administrative and Social Media Operations

Orangetheory Fitness Mosman
11.2022 - 07.2023
  • Involved closely in the redesign and implementation of a customer journey map for client acquisition and retention.
  • Enhanced brand visibility by developing and implementing comprehensive social media strategies.
  • Boosted audience engagement with the creation of compelling content for various digital platforms.
  • Cultivated strong relationships with members, addressing inquiries and concerns promptly and professionally.
  • Conducted market research and analysed performance metrics to identify strategies for growth.
  • Provided administrative support, including phone management, schedule coordination, and payment processing.

Clinic Receptionist

Innovations Physio & Pilates
03.2021 - 08.2022
  • Worked closely with management in the design and development of the clinic's website and rebranding initiative, enhancing its online presence and user experience.
  • Redesigned and scheduled upcoming content on both Instagram and Facebook to enhance the company's social media presence.
  • Initiated, designed and launched a company newsletter to build up client engagement and customer retention.
  • Managed and coordinated multiple appointment diaries to ensure seamless scheduling and optimise clinic proficiency.
  • Managed incoming and outgoing calls and emails.
  • Worked under tight day-to-day deadlines.

Education

Bachelor of Commerce - Design And Marketing

University of Sydney (USYD)
11.2024

Short Course - Experience Design

University of The Arts London (UAL)
London
09.2023

Higher School Certificate -

Kincoppal-Rose Bay
01.2020

Skills

    Technical Skills

  • Proficient in Adobe XD, Illustrator, InDesign and Photoshop
  • Experience working with Asteroid to analyse Roy Morgan data
  • Microsoft Excel
  • User Research, Testing, and Prototyping
  • Visual Design
  • Design Thinking and Problem Solving
  • Content Strategy

    Soft Skills

  • Emotional intelligence
  • Openness to growth and feedback
  • Critical thinking
  • Time management and organisation
  • Work ethic
  • Strong leadership and team work

References

References provided upon request.

Timeline

Retail Associate

Arms Of Eve
11.2023 - Current

Bartender

The Glenmore Hotel
11.2023 - Current

Administrative and Social Media Operations

Orangetheory Fitness Mosman
11.2022 - 07.2023

Clinic Receptionist

Innovations Physio & Pilates
03.2021 - 08.2022

Bachelor of Commerce - Design And Marketing

University of Sydney (USYD)

Short Course - Experience Design

University of The Arts London (UAL)

Higher School Certificate -

Kincoppal-Rose Bay

Similar Profiles

CREATE PROFILE
Sophie Melrose