Sophie Mitchell
Summer Hill,NSW
Summary
Highly experienced in customer service and possesses skills in espresso drink preparation. A positive attitude, great time management, high motivation and a strong work ethic ensures desire to take on new challenges and positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Metcash
Eastern Creek, NSW
03.2025 - 08.2025
- Operated pallet jacks to move inventory efficiently.
- Collaborated with team members to ensure timely order fulfillment.
- Implemented safety protocols to maintain a secure work environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Barista
McDonalds
Hurlstone Park, NSW
05.2021 - 12.2024
- Prepared and served a variety of coffee beverages to customers efficiently.
- Maintained cleanliness and organization of the coffee station and seating areas.
- Operated espresso machines and other equipment following safety protocols.
- Managed cash register, processed transactions, and handled customer payments.
- Collaborated with team members to ensure smooth service during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed early morning rush of customers daily with efficient customer service.
Education
High School Diploma -
Canterbury Girls High School
Sydney, NSW09-2024
Bachelor of Criminology Bachelor of International Studies -
University of Technology
Skills
- Customer service
- Critical thinking
- Team collaboration
- Conflict resolution
- Time management
- Decision-making
- Cash handling
- Safe food handling practices
- Order taking
- Espresso preparation
Certification
- Responsible Service of Alcohol
- Provisional Driver's License
Timeline
Warehouse Worker
Metcash
03.2025 - 08.2025
Barista
McDonalds
05.2021 - 12.2024
High School Diploma -
Canterbury Girls High School
Bachelor of Criminology Bachelor of International Studies -
University of Technology
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