Cisco
Sophie Mortimer
Summary
Dynamic Executive Assistant with proven and thorough experience in Legal Assistance and Paralegal responsibilities. Brings strong problem-solving skills and a proactive approach. Known for adaptability, creativity, and a commitment to making meaningful contributions which assist in the maintaining of high-performance results.
A detail-oriented professional with superb people-skills and client relations experience.
Overview
8
8
years of professional experience
Work History
Executive Assistant / Paralegal
MinterEllison
10.2022 - Current
- Information retrieval & collation of employment information from client database
- Conducted document collections and analysis responsive to subpoenas for production in litigation
- Coordinated trial materials and witnesses with solicitors, counsel, and tribunals/courts
- Managed high-volume matters including opening, closing, conflicts checks, & various tasks relating to KPIs
- Administrative duties involved in the management of numerous solicitor's practices
- Production & submission of legal applications
- Liaising with Barristers, Judges, Commissioners, external representatives, chamber clerks & insurers/clients.
- Handled confidential and sensitive information with discretion and tact.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Operations & Admin Support Specialist
Thomson Geer Lawyers
09.2021 - 10.2022
- Coordinating a team of three with tasks concerning the services of various executive partners & firm
- Receptionist duties and client event planning & preparation
- Documentation filing in the Land titles office, Supreme Court, & Probate registry
- Trust work involving ledgers, transfers, & will preparation and execution
- Corporate travel bookings & organisation
- Dictating & minute-taking duties.
- Mentored junior team members in mastering complex technical concepts, bolstering the overall capabilities of the support unit.
Administration Assistant / Waitress
Folklore Cafe
01.2020 - 09.2021
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Maintained inventory of stocktake supplies and placed orders.
- Liaised between clients and vendors and maintained effective lines of communication.
Caterer
Sunnybrae Estate
01.2021 - 09.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Assistant
Port Community Arts Centre
03.2017 - 08.2019
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted clients in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased efficiency by implementing new processes and providing administrative support to senior staff.
Retail Assistant
K-Mart
03.2017 - 10.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Education
SACE Certificate -
University Senior College
Adelaide, SA12.2020
High School Diploma -
Nazareth Catholic College
Adelaide, SA12.2019
Skills
- Email, Phone & Diary Management
- Legal Document Preparation
- Database Management & Coordination
- Billing, Reporting & General Accounts
- High Volume File / Matter Management
- Coordination with Legal Professionals & Justices
- Requesting & Analysing Medical Records
- Executing client-managed KPI's
- Interpersonal Communication
- Database Management
- Advanced MS Office Suite
Programs
- Lexis Nexis Interaction
- Microsoft Suite
- Cisco
- Mattersphere
- File Site
- Xero
- Beacon
- Elite 3E
Software
Elite 3E
Microsoft Suite
Beacon
FileSite
Xero
Lexis Nexis Interaction
Timeline
Executive Assistant / Paralegal
MinterEllison
10.2022 - Current
Operations & Admin Support Specialist
Thomson Geer Lawyers
09.2021 - 10.2022
Caterer
Sunnybrae Estate
01.2021 - 09.2021
Administration Assistant / Waitress
Folklore Cafe
01.2020 - 09.2021
Assistant
Port Community Arts Centre
03.2017 - 08.2019
Retail Assistant
K-Mart
03.2017 - 10.2019
SACE Certificate -
University Senior College
High School Diploma -
Nazareth Catholic College
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