Hi, I’m
Sophie Newell-Brown
Bundall,QLD
Summary
An experienced, well-presented and enthusiastic candidate with people skills looking to pursue a challenging position within a business environment. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
Work History
Cask Smugglers
Waitress
07.2023 - 08.2023
Job overview
- Greeted customers in bar area of busy, fast-paced restaurant.
- Performed opening and closing duties within bar and floor area according to schedule.
- Assisted bartenders with washing of glasses and bar equipment when unusually busy.
- Served alcoholic and non-alcoholic beverages.
- Presented menus to customers promptly after seating and answered questions about menu items, making recommendations upon request.
- Ensured there was quick turn overs of tables during busy periods.
Poppi Bros
Fruit Sorter
03.2023 - 06.2023
Job overview
- Completed on-the-job training to learn correct methods for identifying defects.
- Inspected and maintained equipment for sorting.
- Detected abnormalities with visual inspections
- Maintained safe work environment with standards of food and human safety regulated by Health Department.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Cleaned and maintained production area and equipment.
- Loaded items onto conveyor belts and pallets.
.
Travelling
01.2023 - 03.2023
Gilson Gray Solicitors And Estate Agents
New Business Advisor
03.2020 - 12.2022
Job overview
- Continually keeping clients and referrers up to date and advised at every stage ensuring a smooth and efficient experience for the client
- Assisted clients in discussing processes such as sale and purchase conveyancing, release of equality, re-mortgages, and transfer of title work
- Collaborating with other agents to submit offers and source information regarding the property.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Prepared and presented contracts and other legal documents to clients.
- Developed new business and managed new and existing clients.
Shandon SNOOKER AND POOL HALL
Barmaid
11.2019 - 03.2020
Job overview
- Maintained a clean work area and ensuring an attractive display is presented for customers and the business
- Ensured there was a clean environment at all times to meet health and hygiene standards
- Handled cash and card payment and ensuring accurate change is given back to the customers
- Collaborated with other members of the team and ensuring management are aware of stock shortages and gaps.
- Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
- Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
- Stored food and garnishes hygienically and at correct temperature to maintain food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Travelling
05.2019 - 10.2019
McEwan Fraser Legal, Solicitors And Estate Agents
Purchase Negotiator
06.2017 - 05.2019
Job overview
- Provided information about the company to new clients and discussed fees to ensure they had all the information which they require
- Dealt with daily enquiries via telephone, email and face-to-face and ensuring complete satisfaction to both the client and the business
- Spoke daily with new and existing clients about property interests.
- Provided clients expert advice about the property market and potential offers.
- Liaised with Selling agents to submit offers on behalf of the clients and obtain information regarding the property.
- Kept track of all enquiries using an online spreadsheet via Microsoft Excel.
McEwan Fraser Legal, Solicitor And Estate Agent
Purchase Team Administrator
06.2016 - 05.2017
Job overview
- Created and implement weekly reports which detail ongoing enquiries to senior managers throughout the company
- Created paper and electronic files for new clients
- Updated diary management to keep track of closing dates for my team
- Answered telephones and provided callers with information, take messages, or transferring calls to the appropriate individuals
- Operated office equipment, such as fax machines, copiers, and phone systems.
- Maintained personnel records and updated internal databases to support document management.
McEwan Fraser Legal, Solicitor's And Estate Agent
Office Junior
09.2015 - 06.2016
Job overview
- Assisted with administrative paperwork and distribution of mail.
- Produced my tasks on Microsoft excel to manage and prioritise my workload
- Provided clerical assistance to senior staff, such as arranging meetings, making copies and answering emails.
- Maintained complete and accurate files in both physical and digital formats.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed all archiving of files throughout the company,
- Providing support to all members of staff on all levels throughout the team.
- Completed SVQ 3 in Business Administration through the apprenticeship
Education
Boroughmuir High SchoolEdinburgh, Scotland
No Degree
06.2014
University Overview
- SVQ3 Business Administration, Limelight Careers, Completed 2016
Skills
- Strong Communication skills
- Teamwork and team building
- Ability to multi-task and manage conflicting demands by prioritizing and being consistent
- Ability to work under pressure
- Customer/client focused, able to build relationships and encourage repeat business by being friendly, professional, and methodical
- Knowledge and skill with all Microsoft office platforms
Timeline
Waitress
Cask Smugglers
07.2023 - 08.2023
Fruit Sorter
Poppi Bros
03.2023 - 06.2023
Travelling
.
01.2023 - 03.2023
New Business Advisor
Gilson Gray Solicitors And Estate Agents
03.2020 - 12.2022
Barmaid
Shandon SNOOKER AND POOL HALL
11.2019 - 03.2020
Travelling
05.2019 - 10.2019
Purchase Negotiator
McEwan Fraser Legal, Solicitors And Estate Agents
06.2017 - 05.2019
Purchase Team Administrator
McEwan Fraser Legal, Solicitor And Estate Agent
06.2016 - 05.2017
Office Junior
McEwan Fraser Legal, Solicitor's And Estate Agent
09.2015 - 06.2016
Boroughmuir High School
No Degree
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