Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Nickolai

Paruna,SA

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

SUBWAY®Restaurants
01.2024 - Current
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.

Bartender

Moorook And District Club
06.2022 - 01.2024
  • Conducted regular inventory count to keep bar and drink supplies stocked.
  • Increased customer satisfaction by providing excellent service.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Served high customer volumes during special events, nights, and weekends.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Wunkar Golden Grain Tavern
01.2022 - 06.2022
  • Managed cash handling duties responsibly.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Food Service Assistant

East Terrace Takeaway
03.2021 - 08.2021
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and maintained work areas, equipment and utensils.
  • Facilitated smooth communication between front-of-house staff members and kitchen team, leading to timely food delivery and satisfied customers.

Cleaner

Riverland Flooring Centre
11.2020 - 03.2021
  • Cleaned the showroom.
  • Cleaning office amenities.
  • Worked efficiently unsupervised.

Education

Open Access College
Marden, SA
12.2018

Skills

  • Equipment Operation
  • Leadership Qualities
  • Positive Attitude
  • Organizing Work Stations
  • Problem-Solving
  • Cash Handling
  • Facility Cleaning
  • Order Preparation
  • Complaint resolution
  • Heavy Lifting
  • Workplace Safety
  • Chemical Handling
  • Customer Service
  • Clear Communication
  • Following Instructions
  • Active Listening
  • Friendly, Positive Attitude
  • Problem Resolution

Certification

  • Responsible Person Badge
  • Statement of Attainment Provide Responsible Service of Alcohol {Certificate ID Number: GTA2112642969-0}
  • Certificate of Completion CPR Online
  • certificate of Completion South Australian Covid-19 Marshal Training {Certificate Number: 6946797}

Timeline

Team Member

SUBWAY®Restaurants
01.2024 - Current

Bartender

Moorook And District Club
06.2022 - 01.2024

Bartender

Wunkar Golden Grain Tavern
01.2022 - 06.2022

Food Service Assistant

East Terrace Takeaway
03.2021 - 08.2021

Cleaner

Riverland Flooring Centre
11.2020 - 03.2021

Open Access College

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