Sophie Nicolopoulos
Sydney,NSW
Summary
Dynamic professional with a robust background in personal training, adept at client engagement, goal setting, and performance analysis. Demonstrated success in building and managing client relationships, fostering loyalty, and driving business growth. I am eager to leverage my skills in client relations, strategic planning, and performance metrics to contribute to business development, marketing, and operations. Committed to continuous learning and applying my expertise.
Overview
8
8
years of professional experience
Work History
Online Personal Trainer
Self-employeed
02.2021 - 12.2024
- Utilized various fitness technologies to track client progress accurately, allowing for data-driven adjustments in program design when necessary.
- Systematically tracked client testimonials and success stories for use in marketing materials, showcasing the value of online personal training services.
- Regularly attended professional development workshops or conferences to continuously enhance skills as an online personal trainer expert within the field.
- Increased client retention rate by providing exceptional customer service and maintaining a strong rapport with each individual.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Provided ongoing support via email or phone consultations, addressing questions or concerns promptly to maintain client motivation levels for over 40 clients.
Cashier
IGA Supermarket
02.2017 - 11.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Advanced Diploma Of Fashion And Business - Fashion And Business
FBI Fashion College
Glebe, NSW01-2022
No Degree - Personal Trainer And Business Certificate
AIPT
Sydney, NSW08-2021
Skills
- Flexibility/adaptability
- Time management
- Strong attention to detail
- Problem-Solving
- Organization
- Google (Word and Excel)
Timeline
Online Personal Trainer
Self-employeed
02.2021 - 12.2024
Cashier
IGA Supermarket
02.2017 - 11.2020
Advanced Diploma Of Fashion And Business - Fashion And Business
FBI Fashion College
No Degree - Personal Trainer And Business Certificate
AIPT
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