Sophie O’Connell
Carnamah
Summary
I am currently in year 10 at LJBC, excelling in studies as well as being in the top classes for math, English and science. I have recently completed my Cert 2 in animal care. I now attend TAFE every Tuesday day release from school to complete my Certificate 3 in animal care and veterinary. During my time at the Pottery Playroom, I have shown myself to have exceptional reliability and communication skills. I enjoy giving great customer service and like to ensure that the customers I deal with have a positive experience, something which makes me feel good about myself when I have helped others.
Overview
2
2
years of professional experience
Work History
Junior Shop Assistant
The Pottery Playroom
07.2024 - 10.2025
- Whilst working at the pottery playroom, my duties have included re-stocking shelves and helping with stock takes, including ordering stock and arranging deliveries. I have also been responsible front of the counter, dealing with customer assistance and manning the phones, and taking bookings for the studio. This role has allowed me to build my confidence and skills when dealing with members of the public and working with children.
Professional Dog Walker
Paws4Walk Dog Walking Service
06.2023 - 06.2024
- Trained various dog breeds and facilitated effective communication with owners. Whilst I have been running my small business, it has given me a good understanding of the importance of customer satisfaction and ensuring that I always deliver my service with 100% commitment. this has allowed me to build up a good client base and repeat custom based on my reliability and commitment to customer satisfaction.
Education
High School Diploma -
Lake Joondalup College
Perth 01-2027
Certificate II - Animal Care, Vet Nurse,
Applied Vocational Training
Perth, WA09-2025
Skills
- Reliability and punctuality
- Workplace safety awareness
- Patience
- Customer service
- Honest
- Dependable team member
- Punctual and reliable
Accomplishments
- WA Junior agility state team 2024
- Titles in various areas in dog sports
- WA junior handler of the year 2023 and 2024
- LJBC Endeavour award 2024
Timeline
Junior Shop Assistant
The Pottery Playroom
07.2024 - 10.2025
Professional Dog Walker
Paws4Walk Dog Walking Service
06.2023 - 06.2024
High School Diploma -
Lake Joondalup College
Certificate II - Animal Care, Vet Nurse,
Applied Vocational Training
Interest and hobbies
In my spare time, I enjoy spending time with my family and friends, socialising, bike riding, walking my dog and training and competing in many dog sports including agility,
Work placement
During my Certificate II and Cert III in animal care and veterinary, which I am currently undergoing this year, I attend Vet West on day release from school in which I work with vets and veterinary nurses, helping to handle animals during treatments and cleaning cages as well as walking and caring for all the animals and communicating to customers and helping to assist when required.
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