Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Sophie Oshea

Sophie Oshea

Cobram,VIC

Summary

Skilled in teamwork and customer service, I excelled at Country Cafe Of The Airwaves by enhancing customer satisfaction and maintaining high cleanliness standards. Demonstrated proficiency in food preparation and workplace safety, contributing to a positive team atmosphere and efficient service at Coles Supermarket.

Thrived in bustling cafe environment, honing customer service and time management skills. Developed proficiency in handling diverse tasks, including cash management and preparing food efficiently. Seeking to transition into new field, leveraging adaptability and strong work ethic cultivated in high-energy setting.

Offering positive attitude and ability to quickly learn and adapt to new tasks. Delivers understanding of customer service principles and basic food safety, easily picking up new skills related to food preparation and cash handling. Ready to use and develop communication and multitasking skills in Desired Position role.

Overview

23
23
years of professional experience

Work History

Cafe Worker

Country Cafe Of The Airwaves
03.2024 - 03.2025
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.

Delicatessen Second in Charge

Coles Supermarket
01.2002 - 01.2003
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Aided in reducing waste by monitoring expiration dates on perishable items closely and implementing appropriate markdowns or disposal procedures.
  • Ensured compliance with health codes by following proper food handling procedures and maintaining a sanitary workspace.
  • Streamlined workflow by organizing storage areas for easy access to supplies during peak business hours.
  • Supported store operations by maintaining a high level of attention to detail in food preparation and presentation.
  • Contributed to a positive team atmosphere by maintaining open communication and collaborating effectively with colleagues on various projects.
  • Maximized freshness of displayed items through regular rotation of stock as per established guidelines.
  • Demonstrated excellent communication skills by interacting professionally with customers, coworkers, and supervisors.

Education

Food Processing

TAFE VIC
Shepparton, VIC

St Monica’s College Coburg

Skills

  • Teamwork and collaboration
  • Customer service
  • Cleanliness and hygiene
  • Flexible schedule
  • Attention to detail
  • Kitchen support
  • Computer skills
  • Workplace safety
  • Time management
  • Product presentation
  • Cooking
  • Food preparation
  • Ingredient preparation
  • Quality assurance

Timeline

Cafe Worker

Country Cafe Of The Airwaves
03.2024 - 03.2025

Delicatessen Second in Charge

Coles Supermarket
01.2002 - 01.2003

Food Processing

TAFE VIC

St Monica’s College Coburg

Similar Profiles

CREATE PROFILE
Sophie Oshea