Sophie Palmer
Melbourne,VIC
Summary
Hardworking, passionate and empathetic job seeker with strong organizational skills eager to secure entry-level position. Ready and willing to learn on the job in order to gain crucial industry experience to start a career that I am fully devoted and passionate about
Overview
3
3
years of professional experience
Work History
Reception/Administrative Assistant
Pattos Driving School
02.2017 - 11.2017
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Coordinated and scheduled driving lessons on behalf of instructors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Processed customer requests accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate special requests.
Warehouse Stock Handling/packaging Assistant
Darpac Cardboard Cylinder Manufacturers
08.2016 - 01.2017
- Packing, Cleaning
- Protected materials for transport by correctly packaging products in boxes and crates.
- Followed packing processes to increase speed and accuracy.
- Packaged fragile items with cushioning material.
- Secured items for storage or shipment.
- Completed all orders within established time frames to support timely deliveries.
- Consistently met or exceeded daily production quotas through diligent attention to detail and strong work ethic.
Retail Assistant
Priceline Pharmacy Boronia
05.2015 - 09.2015
- Stock Handling/sorting, Pharmacy Enquiries, Customer Service, Cash handling, Handling/sorting prescription medication, Cleaning
- Collaborated with pharmacists to resolve any discrepancies or issues related to patients'' medications.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted customers in selecting over-the-counter medications and health care products.
- Supported the pharmacist by preparing prescription labels and filling medication orders accurately.
- Ensured compliance with pharmacy regulations by adhering to strict guidelines for medication storage and handling.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
Education
Community Services Diploma -
Swinburne University
Year 12 VCE -
Box hill Institute of TAFE
01.2013
Skills
- Time management and reliability
- Excellent Communication and interpersonal skills
- Strong client centred focus
- Ability to work under pressure
- Initiative
- Patience and Understanding
- Intermediate Knowledge in Microsoft Office programs such as Word, Excel, Powerpoint etc
- Attention to detail
- Exceptional willingness to learn
- Friendly, Bright, Bubbly, Warm
- Empathetic and sensitive
Availability
- Monday & Tuesday: 9-5
- Friday: 12 noon-Late
- Sunday: 9-5
Cover Letter
Dear potential employer,
I am writing this short introduction so you will have a better understanding of my desire to work.
I have lived and worked in the Eastern suburbs my whole life and am ready to broaden my experiences within the workforce.
I consider myself friendly, reliable, flexible and eager to learn no matter what environment I am put in.
As well as roughly 2 years retail experience in a range of different working environments I have also been actively volunteering with St Vincent de Paul Society, Babysitting and willingly giving my time to community events as well as casual factory work over Christmas 2016.
I am a hard, easy going and reliable worker that will try my very best to please everyone whilst maintaining a professional and assertive attitude, with this I bring a warm, caring and gentle personality wherever I am placed and will always maintain a kind professionalism.
Please take some time to consider a loyal and kind person like myself to work for you and your business.
I look forward to hearing from you.
Sincerely,
Sophie Palmer
Home Contact Number
(03) 97629127
Mobile Contact Number
0411224779
Personal Information
Hobbies: Exercise/ Physical Activity, Netball – Mountain Gate Netball Club member, Horse riding, Arts & Craft, Music, Social Events, Designing/Decorating
References
- Tony D’Argenio, 0403282155, sales@darpac.com.au
- Natalie Mackenzie, 0422156860, natmack@live.com
Timeline
Reception/Administrative Assistant
Pattos Driving School
02.2017 - 11.2017
Warehouse Stock Handling/packaging Assistant
Darpac Cardboard Cylinder Manufacturers
08.2016 - 01.2017
Retail Assistant
Priceline Pharmacy Boronia
05.2015 - 09.2015
Community Services Diploma -
Swinburne University
Year 12 VCE -
Box hill Institute of TAFE
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