Sophie Pascoe
Redcliffe,QLD
Summary
Skilled Worker looking to move into a different field, ability to learn new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Commercial Cleaner
Prompcorp
04.2021 - Current
- Improved building cleanliness with continuous sanitizing of high-touch areas
- Organized and used industrial cleaning products following strict safety procedures
- Developed and maintained cleaning schedules to clean designated areas and manage shift
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
Customer service
Coolabah Tree Cafe
12.2015 - 12.2020
- Responded to customer requests for products, services, and company information
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
- Increased efficiency and performance by monitoring team member productivity and providing feedback
Customer/Cafe Assistant
The Good Australian Cafe
11.2011 - 11.2015
- Formulated and implemented marketing strategies to increase sales and customer loyalty
- Ensure tidy front of house service areas were maintained at all times.
- Table service with a smile and great table manners
- Quick service to meet customers needs.
Education
Certificate IV in Hospitality - Hospitality
Redmako Learning
Online10.2017
Responsible Service of Alcohol (RSA) -
Sarina Russo
01.2011
Responsible Service of Gambling (RSG) -
Brisbane North Institute of TAFE
Caboolture, QLD01.2011
Skills
- Safe chemical handling
- Attention to Detail
- Deep cleaning abilities
- Equipment operation
reference
Fay Stafford ~ (07) 3888 3385
Charmaine Anderson ~ (07) 5428 6532
Timeline
Commercial Cleaner
Prompcorp
04.2021 - Current
Customer service
Coolabah Tree Cafe
12.2015 - 12.2020
Customer/Cafe Assistant
The Good Australian Cafe
11.2011 - 11.2015
Certificate IV in Hospitality - Hospitality
Redmako Learning
Responsible Service of Alcohol (RSA) -
Sarina Russo
Responsible Service of Gambling (RSG) -
Brisbane North Institute of TAFE
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