Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Sophie Powell

Sophie Powell

Melbourne,VIC

Summary

Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.

Overview

4
4
years of professional experience

Work History

Retail Worker

Tony Bianco
South Yarra, VIC
05.2024 - Current
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.

Food Waiter

Journeyman Cafe
Windsor, VIC
04.2022 - 07.2023
  • Greeted customers and provided menus to guests.
  • Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Delivered food orders to tables promptly while ensuring accuracy of order.
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Replenished beverages throughout meal service as needed.

Fast Food Worker

Lord of the Fries
Windsor, VIC
04.2021 - 03.2022
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Ensured that all food products were prepared fresh daily and stored properly.

Hairstylist's Assistant

Hair Keen
Elsternwick, VIC
10.2020 - 01.2021
  • Greeted customers, provided them with refreshments, and scheduled appointments.
  • Maintained cleanliness of salon by sweeping floors, washing towels, sanitizing tools and equipment.
  • Prepared styling stations for stylists including stocking products, setting out tools and gathering supplies.
  • Assisted hairstylist in shampooing clients' hair and providing scalp treatments as needed.
  • Provided advice on hair care products to suit client's lifestyle and hair type.

Education

Bachelor of Science - Biochemistry

Monash University
Clayton, VIC
11-2026

Skills

  • Store Cleaning
  • Register operation
  • Shipment Receiving
  • Order Processing
  • Loss Prevention
  • Sales proficiency

Languages

English
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Retail Worker

Tony Bianco
05.2024 - Current

Food Waiter

Journeyman Cafe
04.2022 - 07.2023

Fast Food Worker

Lord of the Fries
04.2021 - 03.2022

Hairstylist's Assistant

Hair Keen
10.2020 - 01.2021

Bachelor of Science - Biochemistry

Monash University

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Sophie Powell