Sophie Ross
Adelaide,SA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
5
5
years of professional experience
Work History
Account Manager
Kwpx Agency
11.2022 - Current
- Managed advertising accounts, collaborating with clients to develop and execute successful campaigns
- Oversaw the planning and execution of advertising strategies, ensuring alignment with client goals and objectives
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution
- Awarded the 'Be the Solution' at Kwpx Agency for outstanding creative problem-solving.
Marketing and Business Development Coordinator
Mobile Rehab
03.2020 - 11.2022
- Coordinated and executed multi-channel marketing campaigns, contributing to increasing brand awareness
- Successfully managed email marketing campaigns
- Implemented SEO and SEM optimisation strategies, leading to improved website ranking and visibility
- Orchestrated and managed successful marketing events, including sponsored conferences, training days and social events.
Supervisor
Suki Poki
01.2019 - 03.2020
- Demonstrated leadership skills in a supervisory role, overseeing team performance and ensuring exceptional customer service
- Collaborated with the marketing team to implement promotional initiatives and enhance brand presence.
Education
Bachelor of Marketing and Human Resources -
Griffith University
Skills
- Account Management
- Social Media Management
- SEO and SEM Optimisation
- Content Creation and Marketing
- Data Analysis and Reporting
- Email Marketing Campaigns
- Web Analytics
- Marketing Automation
- Budget Management
- Event Management
- Brand Management
- Client Relationship Management
Timeline
Account Manager
Kwpx Agency
11.2022 - Current
Marketing and Business Development Coordinator
Mobile Rehab
03.2020 - 11.2022
Supervisor
Suki Poki
01.2019 - 03.2020
Bachelor of Marketing and Human Resources -
Griffith University
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