Sophie Sindra Hepota
Weston Creek,ACT
Summary
Dynamic Team Lead at Water PNG with a proven track record in enhancing workplace safety and fostering collaboration. Expert in report writing and regulatory compliance, I drive performance improvement through strategic training initiatives and effective communication. Committed to promoting a culture of safety and excellence, I successfully managed risk and influenced positive organizational change.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Lead Safety Systems
Water PNG
Port Moresby, Papua New Guinea
05.2010 - Current
- Equipped new team members with comprehensive knowledge of company procedures and safety requirements through effective training.
- Promoted a positive work environment through the implementation of team work, open communication, and employee recognition initiative.
- Trained new members by relaying information on company procedures and safety requirements.
- Facilitated the development of necessary skills among team members to fulfill job responsibilities.
- Promoted a positive work environment by fostering teamwork, open communication and employee recognition initiative.
- Collaborated with other departments leads to streamline workflow, improve interdepartmental coordination, and achieve organizational goals collectively.
- Influence positive change within the organization through strategic thinking, innovation, problem-solving abilities and consistent leadership approach.
- Manage risk and mitigated potential issues through proactive planning, monitoring and timely decision making.
- Maintain overall safeworking environment with employee training program, implementing safety best practices.
- Develop and maintain database systems to track and analyze operational health, safety and security data.
- Generate reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision making.
- Conducted workplace inspection.
- Affiliation: Member of Australian Institute of Health & Safety
Quality Assurance Officer
Port Moresby General Hospital
Port Moresby, Papua New Guinea
02.2008 - 05.2010
- Conduct and compile Health and Safety Inspections for all 5 Units of the hospital.
- Conduct Monthly In-house training on Risk Management.
- Conduct Health and Safety awareness to both staff and patients on health and safety.
- Monitor and document health and safety.
Education
Bachelor Degree with Distinction - Occupational Health & Safety
Central Queensland University
11.2022
Graduate Diploma - Environmental Health Sciences
Divine Word University
11.2007
Skills
- Report writing
- Microsoft Office
- Regulatory compliance
- Key performance indicator
- Influencing skills
- Analytical skills
- Problem solving
- Research skills
- Grievance mechanism
- Computer skills
- Managing retaliation
- Phone skills
- Teamwork and collaboration
- Gis
- Team motivation
- Customer focus
- Conflict resolution
- Performance Improvement
- Analytical Thinking
- Workplace Safety
- Safety
- Quality Control
- Excellent Communication
- Complaint Resolution
- Multi-Tasking
- Employee Evaluation
- Decision Making
- Diversity & Inclusion
- Written Communication
- Operational Management
- Health Checks Management
- Complex Problem Solving
- Collaborative
- Reliability
- Issue Resolution
- Training and Awareness
References
- Mr. Jonathan Maino, Executive Manager - Port Moresby Operations, JMaino@waterpng.com.pg
- Mr. Michael Yagro, Water Treatment Plant Manager, MYagro@waterpng.com.pg
- Tony Liston, Ontological Leadership Coach and Facilitator, Women Leading and Influencing, DFAT, tony.liston@wliprogram.org
Languages
- English
- Tok Pisin
- Mother Tongue
Certification
- ICAM for Lead Investigators Course - ICAM Australia
- Australian Awards for Women Leading and Influencing Leadership Lab Program, Australian Awards DFAT
- Training on grievance redress mechanism, problem-solving, and retaliation, strengthening accountability capacities to address environmental and social safeguards complaints in ADB-assisted projects, Asian Development Bank
- Standard Mental Health First Aider - Mental Health First Aid Australia
- Provide first aid - Surf Life saving Queensland
Timeline
Team Lead Safety Systems
Water PNG
05.2010 - Current
Quality Assurance Officer
Port Moresby General Hospital
02.2008 - 05.2010
Bachelor Degree with Distinction - Occupational Health & Safety
Central Queensland University
Graduate Diploma - Environmental Health Sciences
Divine Word University
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