Sophie Stedman
Rouse Hill,Australia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Healthy Canteens
03.2024 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Traffic Controller
Adams Traffic Management Services
01.2024 - Current
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Reduced accident rates at critical locations with the implementation of effective traffic control strategies.
Team Member
City Beach
10.2023 - 02.2024
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Crew Member
Mcdonalds
10.2021 - 10.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Rouse Hill High School
Rouse Hill09.2023
Skills
- Clerical Support
- Document Control
- Quality Assurance
- Data Entry
- Spreadsheet Management
- Office Administration
- Computer Skills
- Coordination
- Customer Service
Certification
General Construction Induction card (white card)
Implement Traffic Controller (yellow card)
Traffic Controller (Blue Card)
Timeline
Administrative Assistant
Healthy Canteens
03.2024 - Current
Traffic Controller
Adams Traffic Management Services
01.2024 - Current
Team Member
City Beach
10.2023 - 02.2024
Crew Member
Mcdonalds
10.2021 - 10.2023
High School Diploma -
Rouse Hill High School
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