Sophie Stirling
Sydney,NSW
Summary
I am an organised Reception Administrator with background in managing front desk operations, coordinating office activities and streamlining administrative processes. I possess strong communication skills, adept at fostering positive relationships with clients and colleagues. I have contributed to improved efficiency and productivity in previous roles. I showcase solid multi-tasking abilities coupled with a proactive approach to problem-solving. I am a motivated student eager to apply further knowledge to real-world experiences, with a strong willingness to learn and contribute. I am an effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Reception Administrator
Montrose Medical Practice
Glebe, NSW
01.2024 - Current
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Maintained records of office activities and operations.
- Reviewed reports on employee attendance, productivity, and effectiveness to evaluate performance.
- Consulted with managers to resolve problems relating to employee performance and process performance
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively with processes increasing productivity by 30%
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Introduced and conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Pharmacy Assistant
Greenleaf Pharmacy
Shenton Park, WA
01.2020 - 12.2022
- Trained new pharmacy staff in procedures and customer service standards.
- Opened incoming supplies and stocked in correct locations.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Answered customer questions about prescribed and OTC medications.
Education
Bachelor of Science - Psychology And Financial Economics
The University of Sydney
NSW06-2026
Skills
- Customer relationship management
- Office Administration
- Problem-solving
- Deadline adherence
- Performance improvement
Timeline
Reception Administrator
Montrose Medical Practice
01.2024 - Current
Pharmacy Assistant
Greenleaf Pharmacy
01.2020 - 12.2022
Bachelor of Science - Psychology And Financial Economics
The University of Sydney