Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Vo

Canberra,ACT

Summary

Highly motivated IT services professional with a proven track record of driving successful outcomes in challenging business environments. I am seeking a position of a Senior Business Analyst or Project Manager in the technology services sector offering a strong foundation in strategy, project management and TechnologyOne configuration outcomes and collaborate within cross-functional teams.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Founder

Connect AI
06.2023 - Current
  • Create and manage the company’s brand identity, including logo design and messaging.
  • Develop engaging content for social media, blogs, email marketing, and website.
  • Manage paid advertising campaigns on platforms like Google Ads, Facebook Ads, etc.
  • Create and schedule posts for social media platforms (Instagram, LinkedIn, Facebook, etc.).
  • Plan and execute digital marketing strategies, including social media, SEO, and email marketing.
  • Design, build, and maintain the company website, ensuring it aligns with the brand and marketing goals.

Senior Consultant

Chartertech
08.2022 - Current
  • Develop an organizational management strategy for a major FMIS Transformation Project.
  • Create and implement a comprehensive communication plan to facilitate effective collaboration between stakeholders and delivery partners.
    Design a detailed test plan and strategy, ensuring stakeholders and delivery partners have a clear understanding of the testing process.
  • Lead the end-to-end testing for the project, including Configuration Verification Testing (CVT), System Integration Testing (SIT), User Acceptance Testing (UAT), and other phases. Ensure all functionality, system integration, and user requirements are thoroughly tested to meet project goals. Identify and resolve issues to ensure smooth delivery, while working closely with stakeholders to meet both business and technical expectations.
  • Develop testing scripts for various functionalities, including management operations, general ledger, accounts payable and receivable, bank reconciliation, asset management, financial reports, budgeting, BPA forms, ETLs, business activity statements, sourcing and contracts, dashboards, taxation, and general access.
  • Configure new formats, forms, reports, and dashboards to optimse staff workflows.
  • Provide guidance and support to help staff members effectively use TechnologyOne, addressing user errors, answering questions, and resolving issues.
  • Adjust the system’s technical and functional settings to align with specific project requirements.

Trainee Marketing Communication

Commonwealth Superannuation Corporation
11.2021 - 01.2022
  • Collected, arranged, and input information into database system.
  • Engaged in problem-solving activities with peers to develop critical thinking skills, enhancing team resilience.

Recruitment Consultant

Addeco
08.2021 - 10.2021
  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
  • Conducted performance reviews and provided feedback to managers on employee performance.

Management Intern

Innovate Communicate
07.2021 - 09.2021
  • Conduct market research to identify target audiences, industry trends, and competitive landscape.
  • Review existing website content for accuracy, relevancy, and alignment with current business goals.
  • Monitor website performance and user engagement to make data-driven improvements.

Event Coordinator

Thinkplace
02.2021 - 04.2021
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.

Education

Bachelor of Business - Marketing

University of Canberra
Canberra, ACT
11-2022

College -

Lake Ginninderra College
Canberra
11-2019

Skills

  • Analytical Skills
  • Business Analysis
  • Test Management
  • Business Process Mapping
  • Business Process Improvement
  • Project Management
  • Problem Solving Skills
  • Strategic Thinking

Certification

  • Prince2 Foundation Certificate - WIP
  • Expense8 Professional Accreditation Certificate
  • Automation Anywhere Certificate Advanced RPA

Timeline

Founder

Connect AI
06.2023 - Current

Senior Consultant

Chartertech
08.2022 - Current

Trainee Marketing Communication

Commonwealth Superannuation Corporation
11.2021 - 01.2022

Recruitment Consultant

Addeco
08.2021 - 10.2021

Management Intern

Innovate Communicate
07.2021 - 09.2021

Event Coordinator

Thinkplace
02.2021 - 04.2021

Bachelor of Business - Marketing

University of Canberra

College -

Lake Ginninderra College

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Sophie Vo